Warehouse Operations Manager

Warehouse Operations Manager
Coppell, TX
$70,000 to $80,000 base plus bonus and full benefits
Full Time, On Site
Reports to Director of Operations

Overview

We are seeking a hands on Warehouse Operations Manager to lead day to day warehouse operations, customer order fulfillment, and logistics strategy. This role is responsible for driving operational excellence, developing warehouse associates, and ensuring a scalable operation that supports company growth while delivering first class service to internal teams, customers, and suppliers.

Key Responsibilities

Team Leadership and Associate Development

• Lead daily warehouse floor operations and maintain a safe, clean, and productive work environment
• Train, coach, and develop warehouse associates through one on one meetings and performance reviews
• Deliver associate orientation and ongoing training
• Direct daily activities to meet site and customer requirements
• Ensure associates have proper tools and equipment and that equipment is routinely inspected and maintained
• Foster a positive, accountable culture focused on safety, teamwork, and performance

Operational Planning and Workforce Management

• Plan and adjust daily workload and staffing to minimize unplanned overtime
• Oversee daily, weekly, and shift level scheduling and volume forecasting
• Manage equipment maintenance to ensure safe and efficient operations
• Support manpower planning, workflow prioritization, and space utilization

Human Resources and Performance Management

• Participate in recruiting, interviewing, and identifying labor needs
• Communicate, apply, and enforce company policies including safety, operational, and regulatory standards
• Monitor productivity and quality standards and implement corrective actions when needed
• Support turnover management initiatives consistent with site objectives

Process Improvement

• Lead initiatives to improve productivity while maintaining a strong focus on safety
• Identify workflow inefficiencies and implement process improvements
• Collaborate with other sites to share best practices and operational improvements
• Participate in workshops, action plans, and continuous improvement projects

Communication and Customer Interaction

• Conduct pre shift meetings and ensure effective shift handoffs
• Communicate work expectations clearly using standard operating procedures
• Maintain professional relationships with customers, drivers, vendors, and internal departments

Reporting and Metrics

• Track key performance indicators and operational metrics
• Ensure inventory accuracy through proper receiving, picking, shipping, and inventory management
• Execute daily customer and vendor contract requirements
• Support audits, reporting, and documentation requirements

Physical Requirements

• Frequently lift and move up to 75 pounds
• Regular standing, walking, bending, stooping, kneeling, and climbing
• Ability to work in an active warehouse environment