RN Program Coordinator Cardiothoracic Surgery (Dallas)

Children's Health
Dallas, TX

Job Title & Specialty Area: RN Program Coordinator Cardiothoracic Surgery

Department: Cardiology Practice/ Cardiothoracic

Location: Dallas

Shift: FT 8-5

Job Type: On-site

Why Childrens Health?
At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.

Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.

Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary:
The Cardiothoracic (CT) Surgery Program Coordinator is responsible for coordinating all aspects of the CT Surgery program in collaboration with CT Surgery providers and related care team members. The incumbent provides leadership and facilitation for ongoing CT Surgery programmatic development. This person also manages and facilitates the execution of short and long-term plans aligned with the goals pertinent to CT Surgery care provided in collaboration with multidisciplinary roles and specialties across the care continuum. This position is responsible for ensuring a multi-disciplinary approach to care and responsible for working with team members across the department and subspecialists to coordinate, oversee and monitor medical and psychosocial activities related to CT Surgery. Utilizes nursing skills and electronic resources to provide extensive patient/family education especially in the areas of pre-surgical readiness and post-surgical expectations related to areas of hospital course, physical activity, and anticipated therapeutic interventions.

Responsibilities:
* Collaborate with Medical Director(s), administrative and clinical personnel within the Heart Center to assess overall programmatic needs, establish goals and objectives for the program, and to prioritize key initiatives; determine required resources for effective and efficient implementation of strategic initatives; participate in Heart Center committee meetings and strategy sessions related to overall Heart Center goals and objectives; and collaborate with the Medical Director(s), Sr. Leadership, and Management team to support the development and implementation of for the CT Surgery program.
* Coordinate and participate in multiple aspects of the CT surgery patient visit including: pre/post-surgical procedures, attending counseling sessions with cardiologist and cardiac surgeon, and providing tour of the heart center facility; coordinate and provide daily communication among medical, nursing, and support staff regarding CT Surgery patients; assist patients in the transition between diagnosis/evaluation and post-surgical care; provide information to families concerning resources for non-cardiac specific needs; and ensure timely communication to both external and internal teams, collaborators. Support CT Surgery consultative and follow-up efforts pre-surgery, during admission and ongoing follow-up.
* Work closely with multidisciplinary division managers, director or senior directors in the communication of new processes and/or system changes resulting from program work; work closely/collaborate with UT Southwestern Division of CT Surgery, Cardiology and Pediatrics to plan and communicate process improvements and changes; advise and consult on plans and processes for employee communication; and assess timely communication to referring physicians and families.
* Assist and promote identification/collection of necessary CT Surgery quality data elements across the continuum; develop a methodology to review and analyze data; perform data analysis including the development of conclusion and data validation; identify and incorporate CT Surgery best practice and benchmark information where applicable; present/discuss indicators to/with physicians, leadership, quality, and senior leaders; participate in data collection and analysis for research purposes; and participate in the design and organization of investigational activities specific to the CT Surgery Program.

his is a full-time position working Monday through Friday from 8:00 a.m. to 4:30 p.m.

You may be required to float occasionally to other Children's Health locations including Dallas, Plano and THD Clinics.( s S tart time hours can be discussed during interviews)

Hourly Pay

How Youll Be Successful:

Other information:
WORK EXPERIENCE
* At least 1 year Job Related Experience Req

EDUCATION
* Four-year Bachelor's degree or equivalent experience BSN Req
* Graduate or professional work or advanced degree; or equivalent experience Pref

LICENSES AND CERTIFICATIONS
* Current RN License in the State of Texas Upon Hire Req
* Basic Life Support for Healthcare Providers as required by CP 1.20 Life Support Course Requirements Upon Hire Req

JOB PROFILE
* Requires depth within a specialized, critical discipline and/or breadth of substantive professional knowledge that crosses disciplines within the professional field
* Interprets internal/external business challenges and recommends best practices to improve products, processes or services
* May lead functional teams or projects with moderate resource requirements, risk, and /or complexity
* Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions
* Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies
* Works independently, with guidance in only the most complex situations
* Communicates difficult concepts and negotiates with others to adopt a different point of view

NON-MANAGEMENT SKILLS
* Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjust effectively to work within new work structures, processes, requirements, or cultures.
* Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others in a way that promotes openness and trust and gives them confidence in one's intentions.
* Meet patient and patient family needs; take responsibility for a patient's safety, satisfaction, and clinical outcomes; use appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence.
* Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs.
* Develop and use collaborative relationships to facilitate the accomplishment of work goals.
* Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences.
* Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive.
* Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
* Effectively manage one's time and resources to ensure that work is completed efficiently.
* Accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
* Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self impose standards of excellence rather than having standards imposed.
* Assimilate and apply new job-related information in a timely manner.
* Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

A Place Where You Belong

We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Childrens Health a place where everyone can contribute.

Holistic Benefits How Well Care for You:

Employee portion of medical plan premiums are covered after 3 years.

4%-10% employee savings plan match based on tenure

Paid Parental Leave (up to 12 weeks)

Caregiver Leave

Adoption and surrogacy reimbursement

As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.

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Posted 2025-08-19

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