Universal Teller I (Full Time)
- Process paying and receiving teller transactions
- Deliver the IBC Experience by providing prompt, efficient and friendly customer service
- Balance and maintain assigned cash box and vault if applicable as well as perform end of day process
- Meet customer financial needs by promoting bank products and services through lobby, motor bank and outreach activities
- Perform successfully to the Sales Performance Goals and Referral Programs
- Participate in product and service initiatives for bank growth
- Attend company meetings
- Process foreign currency transactions
- Follow proper procedures to minimize errors and reduce losses
- Assist in solving issues that pertain to customer transactions
- Answer all banking related inquiries
- Operate and maintain all necessary teller equipment
- Assist with branch procedures under dual control requirements including the branch opening/ closing
- Assist on-the-job training for their branch and other branches
- Flexibility to report to work and assist other branches
- Perform the duties of the sales functions
- Perform other duties as assigned
- Good oral and written communication (Bilingual preferred for border markets).
- 10 Key
- Focus on Quality/ Accuracy
- Teamwork
- Sensitivity to Guidelines
- Focus on Sales/ Results
- Service Oriented
- Learning Strategies
- Mathematics
- Critical Thinking
- Problem solver
- Judgement and sound decision-making abilities
- High school graduate or GED equivalent
- 1 to 6 months cash handling preferred
- 1 + years of experience interacting with people preferred
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