Business Analyst Advisor_ITBA1J
- Own and maintain accurate, up to date application training materials and business process documentation, ensuring alignment with current state systems, workflows, and operational practices
- Develop future state process documentation as needed when new functionality / workflows are released by the SaaS providers
- With the help of the business stakeholders, design and document functional process improvements as needed to ensure optimal application utilization
- Gather, document, analyze, and challenge functionality requests and requirements
- Collaborate with Digital Delivery team to evaluate options of technical solutions and assess their feasibility and impact on the business stakeholder groups
- In collaboration with the PMO function, document functional specification, user stories and system requirements as part of the enhancement delivery process
- Facilitate communication between business stakeholder groups and project delivery teams implementing application change
- Ensure adherence as it relates to data governance and internal controls as defined by the ENGIE compliance and controls teams
- Facilitate engagement and issue resolution on user requests, issues, and issue resolution between the business stakeholders and the SaaS vendors
- Identify bottleneck, inefficiencies and area of improvement in the solutions
- Providing effective and timely communication to all relevant teams
- Providing regular progress reports to the PMO
- Bachelor's degree in Computer Science, Information Technology, or a related discipline with a minimum of seven (7) years of relevant experience in a Business Analyst or Project Manager role; or an Associate's degree in Computer Science, Information Technology, or a related discipline with a minimum of ten (10) years of relevant experience in a Business Analyst or Project Manager role
- Proficiency in Microsoft PowerPoint, Word, Excel, Teams, SharePoint, and Project, with the ability to create presentations, manage documentation, and support project tracking and collaboration
- Proficient experience with process mapping documentation using tools like Visio or Lucid
- Excellent communication skills, highly competent presenter, able to gain credibility, engender trust and influence all levels, strong partnering skills, adaptability
- This role is eligible for our hybrid work policy consisting of three (3) days in the office and two (2) days remote
- Must be willing and able to comply with all ENGIE ethics and safety policies
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