Customer Service Representative
We're looking for a friendly dependable and detail-oriented Customer Service Representative to join our State Farm agency. This is an excellent opportunity to be a part of a supportive team and help our clients protect what matters most.
Responsibilities:
- Provide exceptional customer service by phone, email, and in-person
- Assist with policy changes, billing questions, and claims support
- Help customers understand their coverage and insurance options
- Handle client follow-ups and maintain accurate records
- Support the agent and team in daily operations
- Build strong relationships with existing and potential clients
- Uphold State Farm's value and commitment to service
Qualifications:
- Previous customer service experience preferred
- Strong communications and interpersonal skills
- Organized and able to multitask in a fast-paced environment
- Friendly, positive, and professional attitude
- Property & Casualty license preferred (or willingness to obtain within 30 days)
- Bilingual a plus
What We Offer:
- Competitive base salary with performance bonuses
- Paid training and licensing support (if needed)
- Room for growth and advancement within the agency
- Supportive, team-oriented work environment
- Opportunity to make a meaningful difference for customers every day.
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