US Benefits Manager (Coppell)
- Manage the execution of the US benefits program for a population of both hourly and salaried employees (across multiple states) to ensure that our offering is competitive, compliant and aligned to business goals.
- Partner with key stakeholders, including HR, Legal, Finance, and external parties (brokers, advisers and carriers) to maintain comprehensive benefits plans tailored to regional and local regulations.
- Focus on enhancing employee experience whilst closely monitoring costs, forecasting, budgets, claims trends and invoicing.
- Leverage data on benefits utilization, industry benchmarks and best practices to continuously refine and optimize US benefits offerings.
- Assist with the design and implementation of the company's wellness programs and initiatives that promote mental, physical, and emotional well-being, with a focus on preventative care and work-life balance.
- Monitor and assess the effectiveness of wellness initiatives, helping to adjust strategies based on employee feedback and key metrics.
- Knowledge of leave administration programs, including parental leave, sick leave, and vacation time, while ensuring adherence to local labor laws and regulations.
- Support the development and implementation of minimum standards for Global Benefits within the US.
- Support development of the strategy and lead the management of the 401K ensuring alignment with market standards and company objectives, including active participation in committee meetings and actions.
- Ensure compliance with US regulatory requirements and support employees in planning for retirement.
- Comprehensive understanding and working knowledge of federal, state, and local regulations (ERISA, ACA, COBRA, HIPAA, FMLA, etc.), always ensuring full compliance.
- Ensure 401(k) and pension plan compliance and administration stays on track with regulatory requirements and optimized participation.
- Manage annual audits, non-discrimination testing, and regulatory filings (5500s, ACA reporting, etc.).
- Partner with broker, advisors, Legal, Payroll, and Finance to ensure benefits compliance.
- Support the development of clear and engaging communications and informational sessions strategies to help educate employees about available US benefits and how to maximize them.
- Manage open enrollment cycles - effectively manage vendor coordination, employee education, and system updates.
- Act as the first point of escalation for employees and stakeholders regarding complex US benefits queries which can't be resolved by the Shared Service Center, ensuring a seamless experience.
- Lead and mentor a US benefits shared service center team, fostering a culture of excellence, collaboration, and continuous improvement.
- Collaborate with cross-functional teams, including HR, Finance, Legal, and external vendors, to ensure alignment and successful execution of US benefits programs.
- Education: Bachelors degree in Human Resources, Business Administration, or a related field, or professional qualifications / certifications in Benefits.
- Experience: 5-10+ years of experience in US benefits design and administration. Proven experience managing US benefit programs, preferably in a large-scale organization. Experience managing in a matrixed organization.
- Market Knowledge: Strong knowledge of US benefits trends, practices, and regulatory considerations.
- Commercial Acumen: Proficiency in accurately managing benefit program budgets and invoicing processes, including experience of helping drive RFP processes and new vendor implementations.
- Technical Expertise: Deep and applied technical and working knowledge of managing US benefits programs, including delivery of compliance requirements.
- Systems: High proficiency with Workday or a global HRIS platform and Microsoft Office (Excel and Powerpoint). Hands on experience of managing open enrolment cycles with the HRIS team (including testing) is critical.
- Organizational and Communication Skills: Effectively and compliantly manage the annual US benefits cycle, whilst also supporting the delivery of new initiatives / projects as required. Ability to explain benefits in a way that makes sense to employees at all levels.
- Detail-Oriented : Competent at retaining strong attention to detail and accuracy.
- Strong project management skills - Experience juggling multiple initiatives and driving them through to completion.
- Vendor Management : Strong experience in managing external vendors, brokers, and consulting partners, including contract negotiation and performance evaluation
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