Clerical Worker

Job Description

Clerical Worker

PeopleReady of Dallas, TX is now hiring Clerical Workers in Dallas, TX!

Apply today and you could start as soon as this week.

As a PeopleReady associate you'll benefit from:

• Connections and experience with some of the top companies in your area
• Great benefit package options
• Get matched to jobs quickly
• Competitive pay and steady schedule
• The ability to see your schedule and track your hours right from our easy-to-use app, JobStack!

Pay Rate:

The pay rate for this job is $18 - $18 / hour*

What you'll be doing as a Clerical Worker:

• Assist with daily administrative tasks such as answering phone calls and responding to emails
• Data entry and record keeping
• File forms and documents
• Provide excellent customer service to staff and visitors
• Maintain a neat and organized office environment
• Field inbound customer service support calls, often during periods of high volume.

• Offer required upsells, make compelling offers, present appropriate alternatives, and ask for the sale.

• Act as a liaison to the sales team and share leads.

• Apply active listening skills, interject, and paraphrase appropriately to best understand the customer's needs and wants.

• Provide knowledgeable answers to questions about products, pricing, and availability.

• Help customers navigate the website and place orders online.

• Work with customers to resolve product returns, shipping inquiries, and order status questions.

• Answer questions from customers or individuals on how a product operates or direct them to the appropriate person.

• Troubleshoot customer service problems.

• Order and Quote Management:

• Process orders in a fast-paced environment.

• Edit orders received for price and specifications.

• Inform customers of unit prices, shipping dates, anticipated delays, and any additional information needed.

• Accurately enter data into the computer system.

• Record or file copies of orders received.

• Follow up on orders to ensure delivery by specified dates.

• Compute price, discount, and shipping charges as required.

• Receive and check customer complaints.

• Confer with production, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.

• Make sure that quotes are processed through the quoting process in a timely manner.

• Type quotes and maintain files for all processed quotes.

• Responsible for sending new pricing, with the correct multiplier, to all customers. Administrative Support:

• Perform various administrative support tasks including invoicing, filing, payment processing, customer account maintenance.

• Compile statistics and prepare various reports for management, as needed.

• Work with internal departments to meet customer needs

Available shifts:

Shift Timings - 1st Shift (Day)

Job requirements:

• Clerical experience preferred
• Ability to multitask and prioritize effectively
• Must be able to work in a fast-paced environment
• Strong knowledge of Microsoft products
• Some bookkeeping experience preferred
• Flexible and willing to learn
• Strong attention to detail and organizational skills
• Background check and drug screening required

Ready to take control of the way you work?

Complete our application to join the PeopleReady team today.

Please contact our Dallas, TX branch for more information

Branch #: 1429

Address: 11617 Central Expressway, Suite 262 Dallas 75243

Email Address: [email protected]

*Hourly pay rates are a good-faith estimate based on factors such as relevant skills, experience, education, training, geographic location and other considerations permitted by law. An employee's pay history will not be a contributing factor where prohibited by local law. Applications are accepted on an ongoing basis unless a deadline is otherwise stated.

Employees and their eligible dependents are offered Medical/Dental/Vision insurance and short term disability, in addition to other programs ,as well as number of paid days off and/or more generous paid sick leave days]. More details about our benefits can be found by copying and pasting this URL into your browser:

PeopleReady considers all applicants for employment regardless of background, in compliance with applicable laws regarding fair hiring practices. PeopleReady is an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristics protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law.

TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at [email protected] or 1.800.610.8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.