Supervisor - Project Support
Responsible for overseeing and supervising the daily operations of the Project Support team.
- Interact with cross-functional leaders to ensure optimal service.
- Develop team capabilities and understanding of processes.
- Lead, supervise and ensure efficient processing of invoices and requisition requests.
- Manage and balance team member workloads, reacting to changing priorities when required by monitoring processing mailboxes, and KPIs. Make daily assignments, as needed.
- Resolve process issues.
- Develop/ modify invoice processing best practices.
- Participate in new/upgrades product development meetings as a core team member.
- Identify and champion process improvement activities.
- Initiate and maintain positive relationships with Project Management, Project Controls, Operations, and Accounting functions.
- Train team on new procedures and inform them of changes to current procedures.
- Develop, monitor, and report key performance measures.
Education
Bachelors’ Degree in Business (with emphasis in Finance or Accounting), Engineering, Construction Science, or equivalent professional experience.
Competencies and Skills
- Proficient with computer applications, including Microsoft Excel, Access, Word, Power Point, and Outlook.
- Well versed with accounting and procurement systems related to invoice processing and materials/services requisition systems.
- Demonstrated collaborative and critical thinking skills.
- Must be flexible and able to work effectively in a team environment and consistently maintain a professional and respectful demeanor/ attitude with co-workers, customers/ clients, vendors, auditors and regulatory agencies.
- Organization skills and the ability to prioritize tasks are essential.
- Must be a problem solver with the ability to find resolutions to various problems.
- Will strive for continuous improvement.
- Understand invoicing for various contract arrangements including Time and Material, Unit Cost, and Lump Sum projects.
- Understand Request for Materials/ Services (RFM/ RFS) processes.
- Identify inconsistencies in processes and quickly provide solutions to reestablish guidelines to ensure the entire team is following correct procedures.
- Promote open, ethical, and continuous communications between team members, various departments, and customers.
- Supervise and develop a highly motivated workforce along with managing employee performance issues and the performance management process; conduct mid-year and annual performance reviews.
- Must be self-motivated and capable of working with minimal supervision and/ or direction.
- Required to carry a cell phone and respond to work issues as needed during critical times.
- Perform other duties as required by the OSG PM Management team.
Experience / Specific Knowledge:
- Minimum seven years of experience with primary focus on supervising/managing invoice and requisition processing responsibilities.
- Experience with team building, resource planning, and procurement.
- Requires comprehensive knowledge of financial and accounting systems.
- Requires strong communication and leadership skills as well as strong analytical skills to solve problems and determine appropriate courses of action.
- Training and experience in large-scale project cost control management.
Working Conditions:
- Majority of work will be performed in an office environment.
- Availability to travel to multiple sites throughout the United States. Travel will be minimal.
EQUAL OPPORTUNITY EMPLOYER STATEMENT: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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