Quality Assurance Engineer Lead, PeopleSoft

PeopleSoft Quality Assurance Engineer Lead

We have an excellent opportunity for a PeopleSoft Quality Assurance Engineer Lead to join our join our growing international Delivery Team .

About the role:

As a functional expert in PeopleSoft Payroll, the PeopleSoft Quality Assurance (QA) Engineer Lead plays a critical role within a cross-functional team responsible for delivering timely and accurate legislative updates. Reporting directly to the Director – PeopleSoft Development, this role ensures the quality and compliance of Payroll and Financials modules in line with evolving tax and regulatory requirements.

Beyond legislative updates, the QA Engineer Lead also supports broader testing and quality assurance needs across PeopleSoft consulting projects and enhancement initiatives, contributing to the successful delivery of end-to-end solutions for our clients.

This position requires the ability to manage a team as well as working with the Development Team to ensure that there is continuous process enhancement and improvement. As well as mentoring the QA Team to identify potential risks and issues early in the development cycle to mitigate the risk of delivering bugs to our clients.

This is a fully remote position, offering flexibility to work from anywhere within the United States.

What you’ll be doing:

• Leading a team, and working beside them to design, review and execute comprehensive test plans and testing processes to validate system functionality and configurations
• Ensure the team adheres to best practices and establishes testing standards that meet our clients' needs
• Own the product quality through the entire process and ensure the team understands the expectations
• Complete detailed test plans, execute tests, and record results in client environments
• Collaborate with cross-functional team members, Product Owners, Functional and Technical analysts who work in an Agile Framework
• Understand the scope and objectives of deliverables to ensure alignment with business and technical requirements
• Support both Technical and Functional team members by providing insights and troubleshooting assistance during the testing phase
• Identify opportunities for continual improvement in testing processes
• Build and maintain strong, positive relationships with customers
• Deliver exceptional service to clients by ensuring projects are completed on time, within scope, and with high-quality deliverables
• Provide technical advice and insights to the Sales team to assist in the preparation of bids for new PeopleSoft customers
• Develop, monitor, and refine processes and documentation to ensure the provision of a high-quality service to customers
• Assist the Support team (PSEs) with complex support cases, offering expert guidance and troubleshooting assistance when needed.

What we’re looking for:

To be successful in this role, you should have:

• 5 – 8 years of experience in a QA Engineer role within PeopleSoft or a combination with other ERP systems
• Extensive functional knowledge and experience with PeopleSoft Payroll and/or Financials
• 2 – 3 years in a Lead capacity within a development team, preferred

• Proven experience working in an Agile environment, collaborating with cross-functional teams, including Product Owners and Technical Analysts
• Strong knowledge of testing methodologies, including designing, executing, and documenting test plans
• Strong interpersonal skills with a proven ability to build and maintain relationships with both internal teams and clients
• Excellent communication skills, with the ability to articulate technical concepts to non-technical stakeholders
• Strong problem-solving abilities and a proactive approach to supporting teams in high-pressure environments
• Ability to hire and mentor junior engineers collaborating with cross-functional teams.

Interview process:

Our hiring process is designed to be efficient and transparent. Here’s what to expect:

1. Screening Call – A friendly chat with our Talent Acquisition team to get to know you and discuss the role
2. Hiring Manager Interview – Your chance to showcase your skills, experience, and ask us any questions about the role and team
3. Team Interview – Get to meet with other team members, dive into the exciting projects you’ll be working on, and experience the collaborative energy that drives our success!
4. Final HR Interview – A deeper conversation to understand your values, ensure a great cultural fit, and discuss the next steps.

Salary and Benefits:

We offer a competitive salary and a comprehensive benefits package, including:

• Competitive Salary
• Medical, Dental, and Vision coverage
• 401K retirement savings plan
• Length of Service Awards , including additional annual leave, bonuses, and paid sabbaticals
• Remote Working Model – Work in a way that suits your lifestyle and enhances your productivity
• Employee Assistance Program (EAP) – 24/7 confidential support and counselling services
• Employee Development – A personalized competency framework with training opportunities to advance your career
• Perkbox Perks – Exclusive discounts, cashback, and rewards, plus monthly Flexi Points to spend as you choose.

About Support Revolution:

At Support Revolution, we help organisations break free from overpriced software support and forced upgrades, slashing maintenance costs while delivering superior service. Our mission is to empower businesses to reallocate savings into innovation, fuelling their growth.

If you’re ready to be part of a fast-growing, forward-thinking company, join us and be part of the revolution!

For more details, click here .

(Note: Support Revolution does not accept unsolicited CVs from agencies.)

By submitting your application, you consent to Support Revolution processing your personal data in accordance with our privacy policy , and for the purpose of recruitment for current and future roles. You can withdraw consent at any time.