Ryan White Program Case Manager

Benefits

We Offer Outstanding Benefits:

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Montrose Clinic - 1415 California St, Houston, TX 77006

Ryan White Program Case Manager - Job Overview

Schedule: Rotating Schedule

At Legacy Community Health, we are pioneers in delivering integrative and innovative healthcare solutions in our vibrant and diverse communities. We are excited to invite a dynamic, forward-thinking Ryan White Program Case Manager to join our dedicated team in Houston, TX. This vital role is deeply rooted in compassion and expertise, aiming to provide a comprehensive range of psychosocial services to HIV+ patients across our community. By becoming part of our team, you will play an essential role in supporting the well-being and health maintenance of our clients under the Ryan White grant-funded initiatives at our Montrose Clinic.

Since our beginnings in 1981 as the Montrose Clinic, we've grown into a multi-site Federally Qualified Health Center (FQHC), offering an expansive array of services including adult primary care, HIV/AIDS care, pediatrics, OB/GYN, dental and vision care, and behavioral health. Our mission of driving healthy change, regardless of one's ability to pay, stands at the forefront of everything we do, ensuring healthier futures for all.

Key Responsibilities

• Identify and screen HIV+ individuals referred by Legacy providers for social service needs.
• Assist clients in obtaining required documentation for program eligibility, covering Social Security, tax documents, income verification, and residency proof.
• Guide patients through drug assistance program eligibility applications, ensuring they meet documentation requirements.
• Accurately enter and manage patient information in the Harris County Ryan White CPCDMS for new patient registration.
• Facilitate the transfer of CPCDMS record ownership for patients transferring from other Ryan White-funded primary care agencies to Legacy.
• Educate patients on Ryan White Part-A services, coverage caps, and medical coverage guidelines.
• Coordinate the collection and maintenance of necessary eligibility documentation for Ryan White CPCDMS.
• Participate in preparing and executing the CPCDMS Eligibility portion of the Annual Ryan White Part - A Audit.
• Conduct thorough assessments of clients' medical and psychosocial histories and current service needs, promoting access to necessary resources for daily living.

Qualifications

• Master's degree in Social Work is required.
• Current Texas Licensed Master of Social Work (LMSW) certification is mandatory; maintain accreditation as per Texas licensing boards.
• Minimum of one year of case management experience, specifically with HIV-positive individuals or those with mental health, homelessness, or chemical dependency histories.
• Proficient understanding of community resources and HIV-related treatment issues.
• Ability to manage multiple priorities and deadlines efficiently.
• Proven competence with Electronic Health Record Systems (EHRS).

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years.

With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.

At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact.

Explore our open positions and see if a career at Legacy is right for you.

Core Employee Expectations

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

Apply today in less than 3 minutes using your phone, tablet, or computer!