Mental Health Medical Receptionist
- Check in and greet patients in a pleasant, and professional manner upon arrival.
- Answer patient inquiries in a polite, yet professional manner.
- Resolve any problems or issues that a patient may have.
- Disclose the following office policies: cancelation notices and no-show fees.
- Answer all phone calls in a punctual and professional manner while meeting the call targets as set by management. Calls cannot be missed.
- Check voicemail messages, make sure to obtain complete information before routing the call.
- Attend to faxes received in a timely manner (check fax machine once every hour)
- Call in appointment reminders for all providers.
- Coordinate messages between patients and physicians. If consult calls are received, they must be properly handled and routed to the correct provider. In case of emergency (demise of a patient) office manager and provider MUST be informed immediately. Be sure to note any conversations that occur also.
- Schedule patients while paying close attention to obtaining and inputting the correct and required information (for billing purposes). Reverify information with the patient before ending the call.
- Complete insurance verification for all providers in the facility. Insurance verification should be done each time the patient comes in for a visit, to ensure patient insurance is still active/accurate.
- Ensure all patient balances are accurate and up to date.
- Explain to the patient any inquiries they have about their insurance. If unable to answer inquiries, employees can get with a biller or supervisor to find the best solution.
- Must be able to keep up with patients' statements and report.
- Receive packages and, make sure they are attended to and distributed to the appropriate person.
- Keep patient files organized and confidential.
- Work well with fellow employees.
- Ensure there is someone there to cover you when leaving your desk.
- Dress according to the dress code provided for your department scrubs). Look presentable.
- Must be able to provide excellent patient care and handle difficult situations if necessary.
- Must be organized.
- Must have excellent written and oral communication skills.
- Must know how to document properly.
- Must be punctual and have reliable transportation.
- Must be willing to travel in between locations.
- Must be willing to work as a team player with fellow peers and providers.
Recommended Jobs
Industrial Designer
BASIC FUNCTION: The Senior Graphic Designer is a full-time position responsible for producing innovative design solutions that combine both written and visual elements in touch points across multip…
Travel Occupational Therapist Job in Arlington, TX - $8,639 per Month (2 Years Experience Needed)
Vetted is seeking a Occupational Therapist for a travel job in Arlington, Texas . Must have 2+ years of experience. This contract pays approximately $8,639/month gross. Assignment details…
Cocktail Server
Who We Are: At McGuire Moorman Lambert Hospitality, we create memorable experiences through thoughtful food, service, and design. Led by Larry McGuire, Tom Moorman, and Liz Lambert, MML is known f…
Senior Client Advisor
Gucci is seeking a Senior Client Advisor in Austin to assist in driving sales results, training Client Advisors, and managing daily store operations. This role requires a dynamic leader with a strong …
Consulting Solutions Director
Are you our new colleague? We’re looking for a TATUM Consulting Solutions Director. how you will contribute Y ou will be the driving force behind client acquisition and growth…
Marketing Research Specialist
We are helping a mobility technology company find a Marketing Research Specialist to support the Product Marketing team in strengthening the positioning and differentiation of the company's product p…
Application Software Engineer
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technolog…
Sr Learning Specialist (Facilitator) - Accounting
With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrival…
Director of Talent & Performance
Who We Are SchooLinks is transforming the future of student success through innovative college and career readiness solutions. We operate with PACE at our core: Performance-Driven - We set amb…
Sr Software Engineer
TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Senior Software Engineer to join our team in Houston, Texas. Job Summary: The Senior Software Engineer provides day-to-d…