Product Manager, Digital Issuing Solutions

Job Description

The Visa Digital Issuer Solutions Product Management team is seeking an outstanding Product Manager with the vision, passion, and commitment to drive Visa’s global mobile enablement strategy. This role combines platform product leadership with a deep appreciation for issuer needs and the consumer experiences our platform ultimately enables.

Key Responsibilities:

• Reporting into a Product Management Senior Director, this is a global role that will be tasked with working closely with clients, regional product team members, and Visa technology partners across the globe. The role requires time zone flexibility and a sensitivity to regional issuer constraints, customer behavior differences, and local user expectations as you collaborate with ‑cross functional teams‑.
• You will collaborate cross‑functionally and be responsible for the global product strategy, requirement definition, execution, and client enablement of numerous mobile and digital initiatives. This role will contribute to the product development of multiple digital products—Visa Digital Commerce App, Visa Digital Enablement SDK, Visa In‑app Provisioning API, and more—ensuring these capabilities support seamless issuer integration and ultimately empower intuitive and reliable consumer experiences.
• The ideal candidate must possess a unique blend of creative, strategic, analytical, digital, and payment skills. In addition, this individual must understand business, technical, and operational aspects of product management and development, along with an appreciation for how platform decisions affect downstream issuer behavior and end-user‑ adoption, engagement, and satisfaction.
• This individual will be a subject matter expert for assigned aspects of digital processing and enablement solutions related to mobile, payment, and commerce capabilities within the Mobile Enablement Platform. This includes at minimum the Visa mobile app, API, SDK, web, and tool capabilities across multiple development methodologies, operating systems, consumer facing‑ channels, and devices, solutioning for multiple geographies. A strong understanding of issuer implementation challenges and empathy for consumers' expectations of reliability, immediacy, and simplicity will be foundational in this role.
• This individual will help the organization strengthen and scale platform capabilities to support growth, enabling faster product implementations, improved observability, and greater testability across multiple teams, services, and development methodologies. This includes advocating for platform improvements that reduce issuer friction, enhance integration clarity, and ensure that core services perform reliably once they reach the hands of cardholders and end users.
• Although this is not a consumer-facing PM role, success requires thoughtful consideration of how platform performance, resiliency, and design patterns empower issuers to deliver high-quality consumer experiences. This means balancing issuer needs with user centric thinking and anticipating how platform choices will impact‑ downstream customer journeys.

 

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Location: Austin, TX only

Qualifications

Basic Qualifications
• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
• Prior experience in product management and ownership, with responsibility for end to end delivery of 0 to 1 product initiatives—including understanding how early platform decisions influence customer experience and issuer adoption.
• Ability to translate product complexities, strategic insights, and analytical findings into actionable recommendations and practical business solutions, with an empathetic lens toward issuer pain points and downstream consumer behavior.
• Superior verbal, written, and presentation skills, including the ability to author and contribute to detailed user stories, acceptance criteria, UX wireframes, diagrams, and documentation. The role requires strong narrative ability to articulate why platform decisions matter to issuers and how they ultimately improve consumer trust and usability.
• Demonstrated ability to collaborate and build consensus across stakeholders, including when advocating for improvements that enhance issuer workflows or safeguard consumer experience quality.
• Effective ownership and problem solving skills applied with an understanding of the customer journey—from the platform services we build to the consumer interactions they enable.
• Work closely with the UI/UX design teams to create prototypes, demos, and materials to support assigned features, including alignment with issuer and user needs and behavioral patterns.

Preferred Qualifications
• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD.
• Experience in mobile/digital banking, payments, and/or financial services is a strong plus, particularly where it involves understanding issuer product design or consumer behavior in digital channels.
• Ability to conceptualize, develop, and launch new products and experiences at the intersection of payments, technology, and customer expectations—including experiences where platform excellence directly enables issuer and consumer success.
• Key contributor to go to market and commercialization tasks, ensuring issuer readiness and clear understanding of how platform capabilities translate to consumer facing value.
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Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 131,600.00 to 210,300.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.