Travel Agent Assistant/ Flight/ Hotel Booking Clerk
Position: Travel Agent Assistant/ Flight/ Hotel Booking Clerk
We are seeking a highly organized and detail-oriented individual to join our team as a Travel Agent Assistant/ Flight/ Hotel Booking Clerk. As a member of our team, you will assist our travel agents in booking flights and hotels for our clients, ensuring a smooth and enjoyable travel experience.
Key Responsibilities:
- Assist travel agents in booking flights and hotels for clients
- Research and compare prices and availability for flights and hotels
- Communicate with clients to gather necessary information and preferences for bookings
- Process payments and issue tickets and hotel vouchers
- Keep accurate records of bookings and client information
- Provide exceptional customer service to clients, addressing any questions or concerns they may have
- Stay up-to-date on industry trends and changes in travel policies and procedures
- Collaborate with team members to ensure a seamless and efficient booking process
- Handle any issues or conflicts that may arise during the booking process
Qualifications:
- High school diploma or equivalent
- Previous experience in a customer service or administrative role preferred
- Strong communication and interpersonal skills
- Excellent organizational and time management abilities
- Proficient in using computer systems and booking software
- Ability to work well under pressure and meet tight deadlines
- Knowledge of travel industry trends and regulations is a plus
- Bilingual in English and a second language is an asset
We offer a competitive salary and benefits package, as well as opportunities for growth and development within our company. If you are passionate about travel and have a strong attention to detail, we would love to hear from you. Apply now to join our team as a Travel Agent Assistant/ Flight/ Hotel Booking Clerk.
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