Analyst II - Tech Delivery / Payments Governance

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Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Responsible for capturing and refining business and/or system requirements (based on specialization). Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. Possess a working knowledge of the business and/or technical domain based on their specialization. Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software). Performs Cost/Benefit Analysis to align the technology to business strategy. Gathers & catalogs functional, non-functional, and technical requirements for stakeholder requests. Determines the impact of modifications and enhancements on the application. Acts as the product(s) subject matter expert to support scope and requirement decisions. Ensures changes to the application are compliant with bank standards and policies. Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs. Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications. Leads or participate in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes. Creates, maintains and presents training materials for end-users. Individual contributor.

Responsibilities:

This role will be aligned to Enterprise Payments Technology within Consumer, Business & Wealth Technology, helping to support the Governance routines for Payments-tagged applications within CBWT. Responsibilities include, but are not limited to:

• Ensuring Payments applications are in full compliance with all compliance deliverables based on Payments standard

• Assisting with creation of at least annual review process of all CBWT applications for applicability to Payments-tagged applications

• Working in partnership with Technology teams on control gap solutions and ensuring proper evidence/artifacts are gathered and stored for Audi

• Working to resolve action plans for active audit issues related to CBWT Payments Governance, if applicable

• Presenting at various Risk forums to provide updates on risk/audit issue statuses

Required Qualifications:

• 5 years of experience working as an Analyst.

• Experience w/ Audit, Issue Management and/or Application Governance

• Strong communication and meeting/workgroup facilitation skills, willing to present on large Risk forums

• Highly organized and self-motivated, willingness to dig in to drive results •-Independent learner who likes taking on new challenges and challenging status quo

• Ability to participate in cross-functional teams and ability to work effectively in a geographically dispersed team

• Competency with Microsoft Office: Excel, PowerPoint, Outlook, Word •-Experience with reporting on Key Risk Indicators

Desired Qualifications:

• Information Technology degree or related work experience

• Experience in Payments space

• Prior Bank of America experience

Minimum Education Requirement : Bachelor’s degree or equivalent work experience.

Shift:

Hours Per Week: