Facilities Coordinator
'Wake Up office" -turn on lights and open up rooms for staff before everyone is in office Set up break room for all staff-ensure office break room and office areas are stocked 30 people in office (Monday and Friday not as many staff in office) Responsible for vendor greeting, creating badge IDs, assisting with UPS orders and some shipping requirements (shipping boxes between locations) Receiving and directing phone calls-directing calls to a team, sending calls to the correct place Ordering site supplies-Ensuing orders are placed for items that to keep sites running Booking conference rooms, setting up lunches in conference rooms Facilities- Preventative maintenance -visual building inspections and create a ticket based on any issues noticed Projects-ability to work in MS Office Apps, Smartsheet, want to learn and take on new skills
Day to Day Responsibilities:
o Responds to client inquires and concerns. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer satisfaction.
o Creates work orders and assigns work orders to multiple technicians, subcontractors and vendors. Communicates work orders to technicians and assists management in resolving problems.
o Provides reports on open and closed work orders and checks status with the appropriate technician or vendor.
o Maintains files on work orders, proposals, and department files.
o Creates vendor files and checks accuracy on completed paperwork submitted by vendors.
o Trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding.
o Assists with the inspections on the facility campus.
o Assist with process and procedure training.
o Other duties may be assigned.
Must Haves:
Years' Experience Required: 1+
Education Requirements: HSD
Admin, professional appearance, kind, open and welcoming to new tasks Systems/Software Proficiencies: Microsoft Office Suite o Experience with Microsoft Office Suite and scheduling.
o Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
o Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
o Ability to effectively present information to an internal department and/or large groups of employees.
o Physical requirements include stooping, standing, walking, climbing stairs and ladders and ability to lift and carry heavy loads of 50 lbs. or more.
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