General Manager (Dallas)

SusieCakes Bakery

Dallas, TX

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SusieCakes has 31 bakery locations across CA, TX and TN. Our bakeries are filled with the delicious tastes and sweet smells of cakes, cupcakes, cookies, pies, and bars- all baked from scratch, on-site daily, using the freshest and finest ingredients.

Experience managing teams in a bakery/restaurant/retail location for at least 3+ years
Passion for creating a great guest experience
Enjoys guiding and mentoring new team members
Eager to advance their career in management
Demonstrates a steady employment record

Experience managing teams in a bakery/restaurant/retail location for at least 3+ years
Passion for creating a great guest experience
Enjoys guiding and mentoring new team members
Eager to advance their career in management
Demonstrates a steady employment record

If this sounds like an opportunity you are interested in, then we would love to chat with you!
Please apply to the link and complete your application process today!
Salary is estimated to be around $67,500-$72,500 per year.
This is a non exempt role and is required to work 47.5 hours per week. Weeknight & weekend availability is a must.
At SusieCakes, we make old-fashioned, sentimental dessert favorites just like you may remember from your childhood! Our bakeries are filled with the delicious tastes and sweet smells of cakes, cupcakes, cookies, pies, and bars- all baked from scratch, on-site daily, using the freshest and finest ingredients. Our signature Celebration Cake is a birthday staple on tens of thousands of tables. Our bakeries mix the nostalgia of the past with the warmth and feel of a modern, neighborhood bakery. Connecting through Celebration is our purpose and what we strive for every day with our team members, our guests and our community.

Our bakeries are lively and bustling with genuinely friendly people who have the hospitality gene. They understand the importance of what they do every day and are empowered to make days better. Their connections to our guests and to each other are what separates SusieCakes from other bakeries.

The General Manager leads the team on delivering an elevated guest experience within the bakery. Creating a fun, lively and celebratory environment. Delivering on success metrics based on the happiness of our team members and guests.

Leadership Attributes

Leads the team in building genuine guest connections and world class hospitality to Makes Days Better
Supports and works in the kitchen and manages the production process to ensure quality products are delivered
Manages all business goals (staffing (payroll), operating expenses, and budgets)
Manages the development & training of all employees
Ensures proper safety procedures are being followed and maintains a clean and sanitary environment in accordance with the Excellence Log and health department standards
Possesses and demonstrates a One team, One goal philosophy
Understand and creates partnerships with the community to grow the business and brand

Qualifications

3-5 years of managerial/leadership experience in the luxury, hospitality, food service and/or retail industries
Bachelors Degree in business or hospitality management, preferred
Ability to work in multiple regional locations
Ability to adapt to a flexible schedule according to business needs
Must have reliable transportation

Physical Requirements

Frequent walking, kneeling, bending and reaching overhead
Able to stand for extended periods of time
Must be able to lift, move and carry up to 50 pounds

Benefits & Perks

Flexible work schedule
Free non-slip shoes (annually!)
Birthday month PTO with complimentary cake
Company holidays off (Thanksgiving, December 25th-27th, and New Years Day)
Medical, dental, vision insurance
Vacation, 401k, FSA
Paid Sick Time
Referral Program
Pet rescue reimbursement and pet insurance
Flexible return to work schedule for maternity leave
Generous 50% discount to all our delicious desserts!

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Strategy/Planning and Information Technology
Industries
Food and Beverage Services

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