Care Coordinator Team Leader

El Paso Physical Therapy Services , a member of the Confluent Health family, is looking for a Full Time Care Coordinator-Lead to join our West Office team!

-Full Time
-Salary: $ 15.00 per hour
-Schedule: Monday - Friday
-Clinic Address: 6151 Dew, Ste 300 El Paso, TX 79912

-Bilingual Candidate is a plus!

How EPPTS Supports You:

• Competitive salary Employee-centric work culture from the top, down! 

• Medical, dental, vision, STD, LTD insurances 

• Generous PTO 

• 401(k) Employer Matching 

• Free Life Insurance 

• Parental Perks! 

• And more! 

The Care Coordinator-Lead works under the direct supervision of the Clinic Director and sets the tone of the clinic.

You’ll Achieve Success By:

• Managing front desk operations , including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.

• Verifying insurance coverage , processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.

• Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.

• Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

• Requirements :

  • High School Diploma/GED required
  • Basic office and customer service skills 
  • Previous experience in a similar role desired but not required
  • Bilingual Prefer red