Business Development Executive

The Business Development Executive is the primary commercial leader for acquiring, growing, and retaining strategic customers within assigned accounts, regions, and industry verticals for Allied Reliability. This role is accountable for a balanced mix of new customer acquisition and expansion, renewal, and retention of existing strategic accounts across Condition Monitoring, Consulting & Training Reliability Services and related offerings. The Business Development Executive works independently and with Allied Reliability's operations, marketing, and delivery teams to create differentiated solutions, prepare and deliver compelling proposals, negotiate commercial terms, and meet or exceed assigned revenue, margin, and account growth objectives. The Business Development Executive is expected to maintain a healthy mix of field-based customer engagement, strategic account planning, and disciplined pipeline management to support sustainable growth.

This role is fully remote and can be done anywhere in the U.S.

ESSENTIAL FUNCTIONS AND BASIC DUTIES 

• Develop and execute strategic account plans for both existing key accounts and target prospects, including revenue, margin, share-of-wallet, and retention objectives by industry vertical and geography. 

• Present and sell company products, solutions, and services to current and potential clients through in-person meetings, video conferences, phone calls, and industry events. 

• Prepare action plans and schedules to identify target account needs, decision makers, buying processes, and near-term opportunities. 

• Proactively generate and qualify new-logo opportunities on an ongoing basis while also identifying cross-sell and upsell opportunities within existing accounts. 

• Identify and prioritize sales prospects, build multi-threaded relationships, and advance opportunities through the full sales cycle using a defined, repeatable sales process. 

• Prepare clear, commercially sound proposals for products and service offerings, including scopes of work, pricing, assumptions, and value-based justifications. 

• Develop and deliver persuasive client presentations that articulate Allied Reliability's value proposition, technical capabilities, and business outcomes. 

• Establish, nurture, and grow executive-level and operational relationships at plant and corporate levels, positioning Allied Reliability as a trusted advisor in Maintenance and Reliability. 

• Build and maintain multi-level relationships within existing accounts to strengthen loyalty, uncover new needs, and support renewals and multi-site growth opportunities. 

• Partner with Operations and technical subject matter experts to shape solutions, estimate effort, and ensure proposals are deliverable, profitable, and aligned with customer expectations. 

• Participate in the development of white papers, case studies, conference presentations, and published articles to build personal and organizational credibility in reliability and condition monitoring. 

• Actively participate in Maintenance and Reliability professional organizations, such as SMRP, IMA, PEMAC, GFMAM, and similar groups, to support market visibility and professional development. 

• Participate in the resolution of client concerns by coordinating with assigned operations management and other internal stakeholders to drive timely, satisfactory outcomes. 

• Conduct regular account reviews with customers and internal stakeholders to monitor performance, identify expansion opportunities, and address issues before they affect satisfaction or renewal. 

• Prepare and submit weekly, quarterly, and annual status reports, including pipeline health, activity levels, forecast quality, wins and losses, follow-up actions, and progress against goals. 

• Communicate new product and service opportunities, competitive activity, and market intelligence to appropriate company staff to inform portfolio and go-to-market strategies. 

• Maintain accurate and timely status information on all client interactions, opportunities, and forecasts within Allied Reliability's CRM system, with updates completed at least weekly. 

• Work directly with Marketing to ensure messaging, campaigns, and sales materials align with market needs and the Reliability Solutions value proposition. 

• Support Operations in billable or pre-sales technical assignments as needed to strengthen customer confidence and opportunity conversion. 

• Work with cross-functional teams, including Operations, Marketing, Finance, Legal, and other stakeholders, to ensure customer satisfaction and effective transition from sale to delivery. 

• Model professional, ethical, and compliant sales behavior in all customer and internal interactions. 

• Perform other related duties as assigned. 

PERFORMANCE MEASUREMENTS 

• Consistently meets or exceeds assigned sales targets over time, including revenue, margin, and product and services mix.

• Demonstrates steady growth of strategic accounts and healthy contribution from net-new customers.

• Reports, proposals, forecasts, and presentation materials are accurate, professional, and completed on time.

• CRM utilization meets expectations, and all opportunities, contacts, activities, and forecasts are maintained accurately and consistently.

• Inquiries and customer concerns are handled promptly, professionally, and effectively.

• Maintains high customer satisfaction and strong renewal and relationship health indicators.

• Maintains productive business relationships with outside professionals, customers, and prospective customers.

• Projects and maintains a polished, professional image internally and externally.

• Demonstrates recognized domain credibility across the Maintenance and Reliability space.

Qualifications /Competencies /Position Requirements 

Knowledge/Skills/Abilities

• Self-motivated and professionally driven, with a balanced hunter-farmer mindset suited to both new business development and account growth.

• Demonstrated sales skills, including consultative discovery, opportunity qualification, negotiation, technical competency, and deal-closing capability.

• Exposure to formal sales training or structured sales methodology preferred.

• Excellent verbal, written, video conferencing, and telephone communication skills, supported by strong interpersonal skills and the ability to work effectively within a team structure.

• Strong comfort level presenting to groups, including plant leadership, technical stakeholders, and corporate decision makers.

• Ability to fully manage a sales cycle from initial prospecting through closing and handoff to delivery.

• Proven record of achieving sales targets, including revenue, margin, product and services mix, deal size, and contract duration.

• Demonstrated career progression with increasing levels of responsibility preferred.

• Strong planning, organization, and time-management skills, with the ability to manage multiple opportunities and customer priorities concurrently.

• Knowledge of industrial and manufacturing sectors required.

• Proficiency with CRM systems and standard business productivity tools preferred.

Education and Experience 

• Bachelor's degree preferred but not required.

• 7-10 years of business development, industrial sales, or equivalent experience.

• Experience in solution and service selling, preferably within industrial, technical, or reliability-related environments.

• Experience interfacing with engineers and plant- and corporate-level decision makers.

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