Director of Human Resources
Job Description
Job Description
We are looking for an accomplished HR leader to oversee regional HR operations for the U.S. and Canada from Garland, Texas. This position will guide a large, multi-entity function serving a broad employee population while improving consistency, scalability, and service quality across core HR programs. The role is ideal for someone who can strengthen day-to-day operations, lead a sizable team, and shape a more modern HR support model in a fast-moving environment.
Responsibilities:
- Direct regional HR operations across the U.S. and Canada, ensuring dependable delivery across multiple business entities and employee groups.
- Lead, coach, and develop a team of HR professionals, setting priorities, clarifying accountability, and raising overall service performance.
- Oversee core HR service areas such as talent acquisition, pre-start onboarding, employer branding support, compensation processes, benefits administration, mobility programs, payroll, and HR administration.
- Provide governance and operational leadership for key HR technology platforms, including Dayforce ownership and close coordination with global partners supporting SuccessFactors and learning systems.
- Establish stronger processes, controls, and service standards to improve accuracy, consistency, and responsiveness without disrupting business needs.
- Manage relationships with HR leaders, operational leadership, and global HR partners by reviewing performance metrics, gathering feedback, and driving service improvements.
- Own the regional operating budget for the HR center, including staffing plans, vendor oversight, and system-related expenditures.
- Support acquisition-related HR integration efforts by preparing operations, stabilizing service delivery, and incorporating newly added organizations into the regional model.
- Navigate complex, high-volume demands by bringing structure, prioritization, and steady execution to a rapidly changing environment.
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