Residential Program Director

Position Summary: The Residential Program Director will be responsible for the clinical management of the Women with Children and Adult Women’s residential program. The Program Director will be responsible for ensuring team management and development, program delivery, quality control and adherence to licensure and contract standards. The Program Director is responsible for ensuring that services to participants and their children are provided in a trauma informed, culturally competent and person-centered manner, that participants are treatment with dignity and respect, and that participants are empowered to actively participate in their recovery. Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Cultivate relationships with existing referral sources and increase potential referral sources.
• Develop and implement strategies to ensure a healthy, working clinical team.
• Ensure communication in all programs to ensure quality, individualized treatment for each participant (and their children).
• Ensure attendance in all contract meetings and report findings to the Senior Director of Programs.
• Implement tools to evaluate the skill, experience, and professional development needs of all staff, to meet standards of HHSC, Harris County, Child Protective Services, and other contract requirements.
• Responsible for quality control management which includes auditing the team’s work to ensure compliance with contract and regulatory documentation requirements.
• Work with the team to meet/exceed performance measures to ensure consistent/high-quality outcomes.
• Collaborate with other leaders and departments to ensure continuity of care, access to services, and enhance client care.
• Recruit, hire and oversee orientation of team members.
• Adhere to evidence-based curriculum and Santa Maria Hostel’s policies and procedures.
• Document all aspects of clinical services accurately and timely.
• Foster a positive work culture and promote teamwork and morale among staff.
• Ensure that clinical staff deliver high-quality care and adhere to treatment protocols.

Education/Experience: Bachelor’s or master’s degree in social work, counseling, addiction counseling, or related field from four-year college or university; Two years’ experience in SUD and/or behavioral health treatment in a leadership or supervisory role. Experience and knowledge of co-occurring psychiatric and substance use disorders. Proven ability to manage a diverse staff of human service professionals. Experience and understanding of DSHS regulations and ensuring compliance with licensure standards. Experience implementing/practicing Evidence Based Practices such as Seeking Safety, Trauma Informed Care, Motivational Interviewing and the ability/experience to effectively teach these to others. Experience in developing and analyzing program outcomes/indicators and quality improvement plans. Certificates and Licenses: Must have current license from Texas Department of State and Health Services (LCDC, LCSW, LPC) plus five years’ experience working in behavioral health. Supervisor license status preferred (LPC-S or LCSW-S). If driving on SMH business, must have a valid Texas Driver’s License and provide proof of current insurance. Approval Requirements: Position requires approval from TDCJ and HCCSCD. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to lift and/or move up to 10 pounds and up to 25 pounds on occasion. The employee in this position frequently walks, uses hands to finger, handle and feel and reaches with hands and arms. The position occasionally requires climbing or balancing; stooping, kneeling, crouching, or crawling; tasting and smelling. Specific vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly required to talk or hear and frequently required to sit. There is occasional standing, walking and use of hands to finger, handle and feel. Santa Maria Hostel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.