Locksmith

At Houston Methodist, the Locksmith position is responsible for a variety of locksmith duties, requiring special training. This position is capable of repairing all types of locks and locksets, rekey cylinders, configure keyway systems, work within a complex key system and maintain key records in a key management system. The Locksmith position is proficient in all locksmith related duties and interacts with various clients, coworkers and staff effectively when completing tasks.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE

• Three years of experience as a locksmith in a healthcare or related environment

LICENSES AND CERTIFICATIONS
Preferred

• Licensed Locksmith Registered locksmith

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Ability to operate assorted hand tools, both electrical and mechanical. A working knowledge of machinery used to create keys, i.e., cutter/grinder, gauges and other peripheral devices related to lock and key creation
• Ability to work with commercial grade locks and keys, as well as several other brand name commercial components preferred
• Working knowledge of Microsoft products (software)
• Working knowledge of key management/tracking systems or other related software, i.e. KeyWizard software and Code Source key coding software
• Demonstrates ability to access information both in the department and within the hospital system to support the department

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Interacts with co-workers and customers in a supportive and respectful manner. Encourages open communication to achieve outstanding customer service. Communicates clearly and professionally to promote both work efforts and problem resolution.
• Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results.
• Uses peer-to-peer accountability towards department goals for retention and employee engagement.

SERVICE ESSENTIAL FUNCTIONS

• Installs, repairs and maintains all types of locks and locksets.
• Rekeys locks, maintains accurate record keeping and understands locks/locksets and their functions.
• Assists in design of master key systems; participates in design and construction meetings as necessary to assist with key designs and standards.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Maintains an adequate inventory of related hardware, parts and other supplies, in order to fill requests and requisitions.
• Prioritizes work activities and maintains set timelines as necessary to optimize response time on work order trouble tickets (e.g. average time to close tickets).
• Follows safety standards, policies and procedures established for the department and hospital and conducts all procedures accordingly.
• Uses tools and equipment to perform the job in an efficient, effective and safe manner.

FINANCE ESSENTIAL FUNCTIONS

• Completes all assigned work orders and dispatch tickets accurately with appropriate key management/tracking system, within the established guidelines of the department.
• Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Participates in department projects. Assumes responsibility for growth and development by participating in in-services programs and continuing education.
• Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development as a locksmith. Generates and communicates new ideas and suggestions that improve quality or services.

SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE

• Uniform: Yes
• Scrubs: No
• Business professional: No
• Other (department approved): No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE

• Three years of experience as a locksmith in a healthcare or related environment

LICENSES AND CERTIFICATIONS
Preferred

• Licensed Locksmith Registered locksmith