Assistant General Manager - Retail Hobby Airport

Assistant General Manager - Retail Hobby Airport

Job Category : Retail Management

Requisition Number : ASSIS014983

Posted: January 9, 2025

Employment Type: Full-Time

Location: Houston Hobby, Houston, TX (Hobby Airport)
7800 Airport Blvd
Houston, TX 77061, USA

Established in 1960, Paradies Lagardere is an Atlanta-based family-owned business operating over 950 stores in 100+ airports throughout the United States and Canada and has been recognized by World Airport Revenue News, the airport industry's leading publication, as the "Best Airport Retailer" for 25 consecutive years. With extensive experience in operating both local and national brands, Paradies Lagardere operates in more airports than any other retail concessionaire.

The ideal candidate will have retail and sales experience and a desire to join an exciting, energetic and trend-setting airport concessionaire. This role drives the company’s key performance metrics by delivering an exceptional customer store experience through the associates they manage.

Responsibilities:

• Motivate team through our company’s vision and direction to encompass our core values
• Communicate clear expectations and hold location team accountable to achieve all brand, performance and behavior standards
• Lead and inspire a great customer service culture by recognizing and rewarding
• Build relationships with peer and upper management
• Recruit, hire, develop and retain top sales talent for the stores
• Train and continuously develop teams
• Provide consistent performance feedback
• Recognize performance issues in a timely manner and partner with General Manager and Regional HR Manager to develop action plans for resolution
• Ensure that all visual directives are executed seamlessly
• Direct and execute strategic merchandising to maximize sales and presentation standards
• Partner in the location’s execution of all merchandise processing and flow to the floor
• Partner with General Manager and District Manager/Regional Director to execute the location business plan that drives results
• Achieve predetermined financial budgets to include payroll containment
• Drive the company’s brand loyalty through demonstrating sales leadership, coaching, and connecting with the customer experience
• Achieve location shrink goals while maintaining all operational standards to secure the assets of the location

Qualifications:

• Strong analytical, prioritizing, interpersonal, problem-solving & planning skills
• Strong verbal and written communication skills
• Collaborative skills and ability to work well within a team
• Ability to work in a fast-paced and deadline-oriented environment
• Ability to work a flexible schedule, including holidays, nights, and weekends

Paradies Lagardere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.

We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities.