South West Transit Association

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Operations Supervisor - Road

Location

Manhattan, Kansas

Department

Operations

Employment Type

New Hire Full-Time

Minimum Experience

Mid-level

Compensation

$50,000 - $62,000 annually

At Flint Hills Area Transportation Agency (ATA Bus), our mission is to build stronger communities and promote equality and opportunity. We plan, manage, and operate public transportation services within the Manhattan and Junction City area. ATA Bus is committed to offering courteous, safe, and reliable service for all riders.

Position Summary:

We are hiring a safety-focused, team-oriented, and proactive Operations Supervisor to join our team! This supervisory role is responsible for overseeing daily transit, fixed-route, and paratransit operations. The ideal candidate will have strong leadership skills, a commitment to safety and customer service, and the ability to coach and develop Bus Operators. This position plays a key role in ensuring operational compliance, training, and continuous improvement.

What You Will Be Doing:

Supervise a Team:

• Lead and supervise Bus Operators and Lead Bus Operators.
• Conduct hiring, training, coaching, and performance evaluations.
• Monitor and improve team performance through observations and feedback.
• Partner with Human Resources on employee relations, investigations, and performance management.
• Promote a culture of safety, accountability, and continuous improvement.

Transit Operations:

• Oversee daily transit operations, including fixed-route and paratransit services.
• Conduct time point and layover checks to ensure schedule accuracy.
• Investigate and resolve public complaints and incidents.
• Coordinate with Dispatch to ensure route coverage and operational efficiency.
• Assist in planning detours and reroutes due to construction or emergencies.
• Ensure compliance with pre/post-trip inspections and safety standards.
• Monitor all accident and injury investigations.
• Utilize CAD/AVL and Microsoft Office tools to monitor and report on operational metrics.

Our Desired Qualifications:

Minimum Qualifications:

(You will not be considered for this position without these qualifications)

• Associate’s degree or equivalent education.
• Four years of experience in transportation or logistics.
• Two years of experience in team management by monitoring, analyzing, and improving the performance of the team.
• Customer service experience.
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Ability to obtain a CDL Class C with passenger endorsement within 90 days of employment.
• Willingness to travel 15–20% within the region.

Preferred Qualifications:

(You will be considered for this position without these qualifications)

• Experience in operations administration and training.
• Strong research and problem-solving skills.
• Familiarity with Manhattan, Riley, Geary, and Pottawatomie County streets.
• Experience with CAD/AVL software.

Our Benefits Package:

• Compensation Range: $50,000 - $62,000 annually, depending on your skills and experience.
• Medical, dental, vision, life/accidental death, and disability insurance.
• Simple IRA retirement plan with company contributions.

Our Commitment to Diversity and Inclusion:

ATA Bus is an equal opportunity employer. We are committed to building a diverse workforce that reflects the communities we serve. We do not discriminate based on race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, pregnancy, genetic information, veteran status, or any other protected class.