Field Service Representative - Power Distribution/Electrical
- Pre-site, startup, repair, preventive maintenance, and field modification of equipment
- Problem solving with customers, electricians, sales partners, technical support, District Service teams
- Completion of field service reports, expense reports, preventive maintenance, and startup data sheets
- Working with your Manager and/or Regional Service Director to resolve complex escalated issues
- Continuous learning and training on various products both in the field and in the classroom
- Travel throughout the region for local customer support or even countrywide travel. This includes overnight travel by vehicle/air.
- Assist senior technicians and support Project Management on larger system start-ups
- Work alongside larger teams of FSRs and collaborate with Project Managers on higher complexity projects
- Act on behalf of the District Service Manager to resolve operational issues as required
- An Associate's degree, trade/vocational certification, Military training or similar experience in electrical-related disciplines.
- The ability to read blueprints/schematics
- Thorough understanding of principles of AC and DC power, various AC and DC supply circuit components
- 2+ years of field service repair and customer service with UPS (Uninterruptible power supply (UPS) systems, power distribution and switchgear, seamless automatic transfer switches (ATS), power distribution units, electrical, electro-mechanical or electronics related equipment
- 2+ years in Field Services or equivalent industry experience.
- 3+ years in electrical service, commissioning, or data center environments.
- Experience with switchboards, circuit breakers, transformers, and testing protocols.
- Relevant certifications (NETA, NICET, OSHA 30) preferred.
- Must possess good safety practices and adhere to the company's safety procedures/polices (lock out tag out, comply with all safety programs and complete safety related trainings on time.
- Identify hazards present in the work area and report all safety matters, incidents, near misses, to management or safety representative.
- NFPA-70E or OSHA experience is preferred
- Safe driving and vehicle operations skills
- Skilled at utilizing test and diagnostic equipment
- Experience reading and interpreting schematics, drawings, and operation manuals
- The ability to write service reports, correspondence, procedures, effectively present information and respond to customer questions.
- Work frequently requires strenuous physical tasks, including bending, stooping and lifting and carrying items weighing up to 40 pounds.
- Work outside in a variety of environmental extremes such as heat, cold, rain, and dust.
- Remain in a standing position for extended periods of time, including working in small confined spaces.
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
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