Director, Investigations & Assistant General Counsel

Director, Investigations & Assistant General Counsel (Hybrid)

Primary Duties & Responsibilities

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.

Role Overview

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. Our thriving and dynamic community offers ample room for professional development, increased earning potential, and a secure work environment.

Could you be our next

Director, Investigations & Assistant General Counsel

? Globe Life is looking for a Director, Investigations & Assistant General Counsel to join the team!

In this role, you will be responsible for providing broad oversight of a team of investigators performing end-to-end investigations across the business lines and within the subsidiaries as part of the Company’s focus on its Compliance and Legal Program. The Director of Investigations oversees investigative efforts, reviews and approves cases, and ensures the delivery of timely and accurate regulatory reporting. The Director of Investigations ensures significant issues and trends are effectively tracked and communicated to management.

This role also works closely with law enforcement, regulatory agencies, and industry counterparts to proactively share intelligence and best practices. Additional responsibilities for this role include providing leadership direction, attracting, assessing, developing, motivating and retaining a successful team. The Director of Investigations ensures consistent quality of activities, processes, and outputs by reinforcing effective review practices.

This is a hybrid position located in McKinney, TX ( WFH Monday & Friday, In Office Tuesday-Thursday).

What You Will Do

• Maintain relationships with government agencies, coordinate site visits for regulators, and coordinate implementation and compliance with corrective action plans, as needed.
• Investigate and manage a wide array of workplace misconduct incidents, including harassment, discrimination, and fraud.
• Highlight priority investigations.
• Escalate investigations to senior management and work with various stakeholders to mitigate risk to the business.
• Identify, develop, and implement reasonable, risk-based internal controls to prevent, detect, and report incidents, or, as appropriate, oversee their implementation.
• Achieve compliance with Company policies and procedures pursuant to the Company Compliance Plan.
• Coordinate with SVP Legal & Compliance to ensure the Company Compliance Plan is followed.
• Coordinate with the Internal Audit Department to ensure the Company Compliance Plan is followed.
• Achieve compliance with laws and rules relating to business practices promulgated in the jurisdictions in which the Company does business.
• Evaluate whether internal controls are working effectively and identify weaknesses or gaps in controls.
• Ensure that the quality of investigations, timeliness of reports, and efficiency levels meet the standards determined by policy and law.
• Recommend appropriate and consistent disciplinary measures for violations of Company policies and procedures.
• Identify, evaluate, and resolve or oversee the resolution of gaps relating to internal controls.
• Support the Global Compliance Plan and Operational Risk by serving as the company's primary point of contact with regulatory supervisors, law enforcement, and other government agencies on matters related to investigations.
• Direct, coordinate, and monitor the activities of a professional staff, inclusive of supervisors, as well as a staff of investigators, engaged in the performance of confidential and complex investigations.
• Manage the work and performance of the investigators by providing regular coaching and feedback while fostering an inclusive team environment.
• Help direct activities involving the tracing, identification, and recovery of lost assets, as well as help set guidelines on how research and investigations should be conducted.
• Use a variety of diagnostic and forensic technology techniques to help determine key areas of risk and assess how well that risk is managed.
• Collaborate with management to develop mitigation strategies.
• Stay up to date with changes in laws, regulations, and industry guidelines that affect Globe Life. Monitor regulatory developments and assess their impact on the Company’s operations. Provide guidance and support to various business units to ensure compliance with applicable requirements. Adjust investigation strategies and standards accordingly.
• Follow and ensure consistent application of Company policies and procedures.
• Collaborate with other members of the legal and compliance departments as needed.
• Collaborate with outside counsel on investigative issues.
• Comprehensive understanding of attorney/client privilege, maintaining compliance with Legal Rules of Professional Responsibility and confidentiality of highly sensitive information.

What You Can Bring

• Juris Doctor is required.
• Must be licensed to practice law in at least one State.
• A minimum of 10 years of general legal experience, with at least 5 years of experience in managing investigatory or regulatory roles, is required.
• Working knowledge or experience of life or health insurance industry is preferred.
• Prior in-house legal department experience is not required, but is a plus.
• Prior work with compliance plans is strongly preferred.
• Prior experience in a leadership role is preferred.
• Models an inclusive environment for employees and clients that aligns with company goals.
• Demonstrates deep process knowledge, operational excellence, and innovation through a focus on simplicity, data-based decision making, and continuous improvement.
• Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities, and contributions.
• Ensures that proper risk discipline, controls, and culture are in place to identify, escalate, and debate issues effectively.
• Provides inspection, coaching, and feedback to motivate, differentiate, and improve performance.
• Actively manages expenses and budgets in alignment with objectives, making sound decisions.
• Assesses talent and builds bench strength for roles across the organization.
• Delivers results by effectively prioritizing, inspecting, and appropriately delegating tasks to the team.
• Proficient in Microsoft Word, Excel, and Outlook. Ability and willingness to learn and become proficient in other software tools.

Applicable To All Employees of Globe Life Family of Companies:

• Reliable and predictable attendance of your assigned shift.
• Ability to work full time and/or part time based on the position specifications.

How Globe Life Will Support You

Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life:

• Competitive compensation designed to reflect your expertise and contribution.
• Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
• Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
• Paid holidays and time off to support a healthy work-life balance.
• Parental leave to help our employees welcome their new additions.
• Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
• Company-paid counseling for assistance with mental health, stress management, and work-life balance.
• Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
• Discounted Texas Rangers tickets for a proud visit to Globe Life Field.

Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.