Admissions Coordinator/Assistant Business Office Manager

Join Our Team as an Admissions Coordinator / Assistant Business Office Manager

Support Compassionate Admissions & Operational Excellence in Long-Term Care

We are seeking a dedicated and detail-oriented Admissions Coordinator / Assistant Business Office Manager to join our team. This dual-function role plays a critical part in welcoming new residents and supporting the financial and administrative operations of the facility. Success in this position requires professionalism, strong communication skills, attention to detail, and a genuine passion for serving others in long-term care.

Your Impact as an Admissions Coordinator / Assistant Business Office Manager

In this role, you will:

Admissions & Community Outreach

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  Serve as the first point of contact for residents, families, and referral partners during the admissions process



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  Build and maintain strong relationships with hospitals, healthcare partners, and community referral sources



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  Complete bedside assessments, review documentation, and clinically accept residents for admission



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  Coordinate with clinical and administrative teams to ensure smooth transitions for new residents



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  Prepare and maintain organized admissions records and weekly admissions reports



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  Represent the facility in community presentations related to long-term care, aging, and healthcare services



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  Support referral development through local travel and outreach efforts

Business Office & Financial Support

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  Assist with accounts receivable functions, including documentation, collection letters, and follow-up on past-due balances



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  Support billing operations by compiling monthly private billing, posting daily deposits, and verifying financial information for admissions



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  Assist with Medicare, MSP, Managed Care, and primary insurance claim processing and weekly follow-ups



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  Help manage resident trust fund accounts in compliance with financial regulations



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  Support timely completion of Medicare/HMO claims, hospice billing, and daily deposit reconciliation



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  Participate in interdisciplinary meetings to review admissions, discharges, payer changes, and census accuracy



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  Assist with financial verification and required paperwork for new admissions



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  Support training efforts to meet “3-Deep” backup requirements for business office functions

Professional & Compliance Responsibilities

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  Communicate professionally with residents, families, staff, and external partners



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  Maintain confidentiality and comply with the Patient Bill of Rights, Employee Responsibilities, and all safety and policy procedures



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  Demonstrate reliability, teamwork, professionalism, and consistent attendance

What Makes You a Great Fit

We’re looking for someone who:

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  Has strong written, verbal, and public speaking communication skills



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  Can work independently and manage multiple priorities in a fast-paced environment



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  Demonstrates strong organizational, multitasking, and relationship-building abilities



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  Has a basic understanding of accounts receivable and financial processes



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  Is proficient with computers, including typing and 10-key functions



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  Shows strong attention to detail and consistently meets deadlines



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  Has a genuine passion for serving elderly and disabled individuals



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  Holds a valid driver’s license with an acceptable DMV record and meets company insurance requirements

Benefits (Full-Time)

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  Health, Dental, and Vision Insurance



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  Ancillary Coverage: AD&D, Short-Term Disability, Cardiac, Cancer, Critical Illness, Hospital Confinement



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  Whole and Term Life Insurance



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  Tuition Reimbursement



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  Paid Time Off



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  Immediate 401(k) Eligibility



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  Exceptional Corporate Support

Equal Opportunity Employer

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic is strictly prohibited.