Care Management Associate
:
Order Entry 1 : Title: Order Entry Clerk I Job Code: Department: Service The Order Entry clerk I is responsible for receiving, entering, and shipping customer orders. The primary duties and responsibilities will be to perform work in accordance to the essential job activities. Duties and Responsibilities - Receive, enter and process customer orders
- Process scrap orders
- Disposition and distribution of denied warranties and customer approved orders
- Daily log updates
- Production reporting
- Assist with training as needed
- Identify, assist, and troubleshoot with technicians, management and customers with order investigations as needed
- FDX Shipping
- Sort and distribute incoming product
- Ship confirmation of orders
- Assist with denied warranties as needed
- Practice 5S and safety
- Take appropriate corrective action for continuous quality improvement and customer satisfaction
- Able to react to change effectively and handle other tasks as assigned, including working other shifts as needed
Physical Demands - Repetitive motion
- Must be able to lift up to 30 pounds
Education and Experience Requirements: - High School or GED diploma required
- Experience in shipping and receiving required (prefer experience in manufacturing)
- Basic math skill and computer skills required
- Excellent 10 key and typing skills
Physical and Weight Lifting Demands The physical and weight lifting demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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