Strategic Growth & Account Manager – Digital Health Partnerships
Location: Remote
Industry: 503A Compounding Pharmacy | Telehealth & Digital Health Overview:
Our telehealth and digital health business is growing fastâ really fast. Weâve doubled in just the last three months and weâre not slowing down. Weâre looking for a Strategic Growth & Operations Manager who thrives in high-velocity environments and knows how to turn operational complexity into scalable opportunity.
This is a critical role supporting our digital health and telehealth clients. Youâll wear multiple hats across operations, client strategy, analytics, and business expansionâhelping us grow our footprint and optimize how we partner with the most innovative virtual care companies in the country. âââââââWhat Youâll Do:
- Own key digital health partnerships from onboarding through growthâthink high-volume, high-impact
- Analyze purchasing and prescribing trends to uncover areas for growth and operational improvement
- Identify gaps in client experience or fulfillment operations, and collaborate cross-functionally to close them
- Build repeatable processes to support scaling partnerships efficiently and effectively
- Serve as a key point of contact for telehealth clientsâunderstand their needs, anticipate challenges, and create value
- Pitch expanded therapeutic categories and medication offerings to help partners grow with us
- Represent the company at digital health and pharmacy-related conferences, events, and client meetings
- Collaborate closely with pharmacy operations, fulfillment, and leadership teams to drive shared success
- Experience in a fast-moving telehealth, ePharmacy, or digital health environment
- A mind for process + a heart for partnershipsâthis role is equal parts ops and relationship management
- Highly analytical with the ability to translate messy data into clear priorities and business actions
- Strong organizational skills and the ability to thrive in ambiguity
- Natural curiosity and a drive to improve, innovate, and push things forward
- Excellent communication and presentation skillsâyou can flex between internal strategy sessions and client-facing conversations with ease
- Experience supporting high-volume fulfillment, client onboarding, or operational scale-up is a big plus
This isnât an account manager role, and itâs not pure opsâitâs the connective tissue between whatâs happening on the ground and whatâs next. If youâre excited about building the future of pharmacy in the digital health world and want to have a hand in everything from process to partnerships, this is your lane.
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