Service Delivery Center - Application System Administrator - Manager

divpLocations: Dallas, San Antonio, Alpharetta/pp /ppAt EY, we’re all in to shape your future with confidence. /pp /ppWe’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world./p/divdiv /divp style=margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serifstronguspan style=font-size:10.0pt;font-family:Arial, sans-serifJob Title: Service Delivery Center – System Application Administrator – Manager/span/u/strong/pp style=margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif /pp style=margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:10.0pt;font-family:Arial, sans-serifWe are seeking a highly motivated System Application Administrator to join EY’s Service Delivery Center. You will play an active role in administering the existing analytics platforms. You will join a team of platform administrators who are specialized in one tool, but cross-trained on other tools. While you will focus on specific application administration, knowledge of these other platforms is beneficial – QlikSense, Tableau, PowerBI, BOBJ, Matillion, Immuta, JIRA, Confluence, Coverity, Artifactory, Snowflake, Informatica (EDC, IDQ, Axon), Alteryx, HVR or Databricks. /span/pp style=margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif /pp style=margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:10.0pt;font-family:Arial, sans-serifThis role requires a willingness to dive into complex problems to help the team find elegant solutions. How you communicate and approach problems is important to us. We are looking for team players, who are willing to bring people across the disciplines together./span/pp style=margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif /pp style=margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif /pp style=margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serifstrongspan style=font-size:10.0pt;font-family:Arial, sans-serifYour Key Responsibilities/span/strong/pp style=margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif /pulli style=line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:10.0pt;font-family:Arial, sans-serifInstall and configure specific applications./span/lili style=line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:10.0pt;font-family:Arial, sans-serifMonitor the application platform, including integration and alerting solutions, and recommend platform improvements./span/lili style=line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:10.0pt;font-family:Arial, sans-serifTroubleshoot and resolve application platform issues./span/lili style=line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:10.0pt;font-family:Arial, sans-serifConfigure data source connections and manage asset libraries./span/lili style=line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:10.0pt;font-family:Arial, sans-serifIdentify and raise system capacity related issues (storage, licenses, performance threshold)./span/lili style=line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:10.0pt;font-family:Arial, sans-serifDefine best practices for application deployment./span/lili style=line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:10.0pt;font-family:Arial, sans-serifIntegrate application with other ES Data platforms and Business Unit installations of application./span/lili style=line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:10.0pt;font-family:Arial, sans-serifParticipate in overall data platform architecture and strategy./span/lili style=line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:10.0pt;font-family:Arial, sans-serifResearch and recommend alternative actions for problem resolution based on best practices and application functionality with minimal direction./span/li/ulp style=margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif /pp style=margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif /pp style=margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serifstrongspan style=font-size:10.0pt;font-family:Arial, sans-serifTo qualify for the role you must have/span/strong/pp style=margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif /pulli style=line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:10.0pt;font-family:Arial, sans-serifBachelor’s degree in Computer Science or other related field/span/lili style=line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:10.0pt;font-family:Arial, sans-serif;color:blackA minimum of 5 years’ experience customer success or in a customer-facing engineering capacity is required./span/lili style=line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:10.0pt;font-family:Arial, sans-serif;color:blackLarge scale implementation experience with complex solutions environment./span/lili style=line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:10.0pt;font-family:Arial, sans-serif;color:blackExperience in customer-facing positions, preferably industry experience in technology based solutions./span/lili style=line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:10.0pt;font-family:Arial, sans-serif;color:blackExperience being able to navigate, escalate and lead efforts on complex customer/partner requests or projects./span/lili style=line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:10.0pt;font-family:Arial, sans-serif;color:blackExperience with Linux command line./span/lili style=line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:10.0pt;font-family:Arial, sans-serif;color:blackAn aptitude for both analyzing technical concepts and translating them into business terms, as well as for mapping business requirements into technical features./span/lili style=line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:10.0pt;font-family:Arial, sans-serif;color:blackKnowledge of the software development process and of software design methodologies helpful/span/lili style=line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:10.0pt;font-family:Arial, sans-serif;color:black5+ years experience in a cloud ops / kubernetes application deployment and management role, working with an enterprise software or data product./span/lili style=line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:10.0pt;font-family:Arial, sans-serif;color:blackExperience with Attribute-based Access Control (ABAC), Virtual Director Services (VDS), PING Federate or Azure Active Directory (AAD) helpful./span/lili style=line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:10.0pt;font-family:Arial, sans-serif;color:blackCloud platform architecture, administration and programming experience desired./span/lili style=line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:10.0pt;font-family:Arial, sans-serif;color:blackExperience with Helm, Argo CD, Docker, and cloud networking./span/lili style=line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:10.0pt;font-family:Arial, sans-serif;color:blackExcellent communication skills: interpersonal, written, and verbal./span/lili style=line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:10.0pt;font-family:Arial, sans-serif;color:blackExperience with Identity Access Management (IAM)./span/li/ulp style=margin:0.0in 0.0in 0.0in 0.5in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif /pp style=margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serifstrongspan style=font-size:10.0pt;font-family:Arial, sans-serifIdeally, you’ll also have/span/strong/pul style=margin-bottom:0.0in;margin-top:0.0px type=discli style=line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:10.0pt;font-family:Arial, sans-serifExperience with DoD /span/li/ulp style=line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif /pp style=line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serifstrongspan style=font-size:10.0pt;font-family:Arial, sans-serifWhat we look for/span/strong/pp style=margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif /pp style=margin:0.0in;line-height:12.0pt;font-size:9.0pt;font-family:#39;EYInterstate Light#39;;color:blackspan style=font-size:10.0pt;font-family:Arial, sans-serif;color:windowtextWe’re interested in intellectually curious people with a passion for finding new and innovative ways to make things better. You’ll also need to be a self-starter and quick learner with a strong background in computer science from both theoretical and practical points of view. If you’re ready to be the future of the group and make your mark in a growing business, this role is for you./span/pdivp /pp /ppstrongWhat we offer you/strongbrAt EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn a href= offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $86,600 to $197,800. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $103,900 to $224,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options./liliJoin us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year./liliUnder our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being./li/ulp /ppstrongAre you ready to shape your future with confidence? Apply today. /strongbrEY accepts applications for this position on an on-going basis.strong /strong/pp /ppFor those living in California, please click a href= for additional information./pp /ppEY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities./pp /ppstrongEY | Building a better working world/strong/pp /ppEY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets./pp /ppEnabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow./pp /ppEY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories./pp /ppEY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.  /pp /ppEY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at a href= mailto: [email protected]@ey.com/a./p/div