SSVF Case Manager Supervisor Dallas/Fort Worth

SSVF Case Manager Supervisor
Dallas/Fort Worth

Recovery Resource Council is looking for a conscientious, detail-oriented, and compassionate individual who is capable of successfully managing multiple tasks and responsibilities to lead a team of case managers assisting Veterans who are currently homeless or at imminent risk of homelessness.

Competencies, Knowledge, and Qualifications :

• Strong supervisory skills and ability to lead, manage, and hold staff accountable
• Ability to motivate and lead a team in a positive manner
• Ability to plan, organize, set objectives, time frames, and prioritize for self and for a team
• Ability to assign tasks, oversee workflow, and provide guidance and feedback
• Committed to continuous training of staff
• Committed to modeling professional behavior, work ethic, and values of the agency
• Skill in formulating client housing stability goals and objectives
• Ability to write clear, concise case notes
• Ability to work one on one or with large groups
• Ability to work independently and as part of a team
• Knowledge of substance use disorders and mental health issues
• Ability to work a flexible schedule
• Ability to communicate effectively, both orally and in writing
• Knowledge of community resources and ability to network
• Understanding of and willingness to practice trauma informed care
• Ability to travel within the metroplex area, as well as other locations, for trainings, conferences, and meeting

Skills / Requirements:​​​​​​​

To perform this job successfully, an individual must have a Bachelor’s degree in Social Work or related field; a Master’s degree is preferred. At least 2 years of relevant supervisory experience is required. Experience working with people experiencing homelessness and/or veterans is preferred. Must have reliable transportation, a current Texas driver’s license and evidence of auto liability insurance.

Responsibilities :

The SSVF Case Manager Supervisor is responsible for providing direct supervision to the SSVF Case Managers. The Supervisor will provide direction and support to case managers as they serve the Veteran clients. The Supervisor will both train and ensure that case managers follow procedure and guidelines of the SSVF grant. The Supervisor will be responsible for leading case staffings, case conferencing, and other staff meetings. The Supervisor will also have direct contact with clients to resolve questions or issues. They will be responsible for approving check requests and confirming that spending is eligible under the grant. The Supervisor will also support a cohesive team mentality, encouraging partnership between team members for the benefit of the client. The Supervisor will also work with the Assistant Director and Director of Housing Services to review policy and procedures and will use feedback from the SSVF Compliance Specialist to guide continuous quality management and improvement.

Equal Opportunity Employer: Recovery Resource Council complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).

This is a hybrid position, requiring both remote and in-person work, involving sitting and standing for various lengths of time and frequently driving for long distances.

Application Instructions

1. Complete the application on our website:
2. Complete the Predictive Index survey here ( PI Assessment ) before interviewing.