IT Care Agent
Responsibilities:
- Identifying hardware and software solutions.
- Troubleshooting technical issues.
- Diagnosing and repairing faults.
- Resolving network issues.
- Installing and configuring hardware and software.
- Speaking to customers to quickly get to the root of their problem.
- Providing timely and accurate customer feedback.
- Talking customers through a series of actions to resolve a problem.
- Following up with clients to ensure the problem is resolved.
- Replacing or repairing the necessary parts.
- Supporting the roll-out of new applications.
- Providing support in the form of procedural documentation.
- Managing multiple cases at one time.
- Testing and evaluating new technologies.
- Conducting electrical safety checks on equipment.
Requirements:
- Certification is advantageous.
- High school Diploma or GED
- Prior experience in tech support, desktop support, or a similar role.
- Proficiency in Windows/Mac OS
- Experience with remote desktop applications and help desk software.
- Attention to detail and good problem-solving skills.
- Excellent interpersonal skills.
- Good written and verbal communication.
Job Types: Full-time, Contract, Temp-to-hire
Pay: $17.00 - $18.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Commute:
- TX 78745, United States (Required)
Work Location: In person
Recommended Jobs
Manager Project Mgmt Org
Take a Huge step in your career and join Worldwide Flight Services. WFS employs over 22,200 of the finest professionals in ground handling across a global network of more than 170 locations and 22 cou…
Safety Coordinator 2nd Shift
Description Position at Pilgrim's At Pilgrim’s, Safety Is A Condition, which means the safety of our team members comes first - always. We have implemented safety measures to prevent the spread …
Support Associate
Kate Spade is seeking a Support Associate in Grapevine, TX, to assist with store operations and customer service. The role involves maintaining visual standards, managing inventory, and ensuring a cle…
FOOD TRANSPORTER/DELIVERY DRIVER (FULL TIME)
We are hiring immediately for a full time FOOD TRANSPORTER/DELIVERY position. Location : Arm - 5707 Southwest Parkway, Austin, TX 78735. Note: online applications accepted only . Sched…
Registered Nurse FT Days
10K Sign on Bonus Walk in Interviews - Wednesdays 10am to 2pm At ScionHealth , we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient a…
Senior Backend Engineer
At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That’s why …
Staff Accountant
Description Stillwater is seeking a full-time Staff Accountant to work out of our Franklin, TN office. You will independently perform various general accounting functions including…
SEO Senior Associate, Data Analyst
Where we work This is an in-office position, requiring three days a week in either our Denver, CO or Austin, TX office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays. Abo…
Line Cook
Applebee’s Neighborhood Grill + Bar serves as America’s kitchen table, offering guests a lively dining experience that combines simple, craveable American fare with classic drinks and local drafts. T…