Program Manager I (Front Desk Manager)

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Manages the day-to-day operations of a small or medium-sized university program or department. May supervise staff employees, student workers, programs or processes. Job Duties:

• Plans and develops procedures for administering a small or medium-sized department or program.

• Oversees program expenditures and ensures adherence to budget.

• Provides guidance to subordinate staff and evaluates performance.

• May prepare or participate in the creation of abstracts, research reports, funding proposals, operations and procedure manuals, and other written material and documentation.

• Reviews reports of budgets and activities. Prepares ad hoc reports as needed.

• May administer grants and grant-related related communications, scholarships and other operations.

• Develops, implements and maintains appropriate policies and procedures.

• May serve as property custodian for the department.

• Performs other job-related duties as assigned.

EEO/AA

Qualifications

Bachelors and No experience

Education: Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Experience: No experience required.

Additional Posting Information

The position will be in the Office of Undergraduate Business Programs at the C. T. Bauer College of Business. The Front Desk Manager is responsible for managing the front desk operations to ensure consistent quality of customer service is provided to all students and visitors in-person and on the phone in accordance with Bauer College of Business standards.

• Must have excellent customer service skills and be customer service oriented.
• Department is willing to accept experience in lieu of education. Prefer some college education.
• The position is Monday- Friday, 8am - 5pm in the office.

Salary : Commensurate with experience Required Attachments by Candidate : Resume, Cover Letter/Letter of Application Employee Status : Regular/Benefits Job Posting : Jan 24, 2024, 4:04:28 PM