Quick Service Attendant - The Orangery

Summary: The Quick Service Attendance (Cashier) delivers fast, friendly, and seamless guest service. This position is responsible for handling transactions, maintaining a clean and organized environment, and restocking tasks as needed. A successful candidate is customer-service focused, reliable, and able to thrive in a fast-paced environment.

Responsibilities:

• Greet guests promptly and warmly upon entering.
• Accurately process purchases using a POS system, including cash, credit/debit, mobile payments, etc.
• Handle refunds, exchanges, and resolve customer concerns with professionalism and urgency.
• Maintain cash-handling accuracy and adhere to cash-out procedures at the beginning and end of shifts.
• Ensure the front counter, register area, and grab-and-go displays are clean, tidy, and fully stocked at all times.
• Wipe down surfaces, restock napkins, utensils, and grab-and-go items during and between rushes.
• Monitor food display for quality, expiration, and presentation, rotating items as needed.
• Restock refrigerated and ambient grab-and-go items as needed throughout the shift.
• Alert management to low stock levels or expired product, maintenance issues, etc.
• Assist with receiving and organizing deliveries if required.
• Adhere to health and safety regulations to maintain a clean and safe work environment.
• Ensure an exceptional dining experience by following the Company's standard of service.
• Follow all company policies, procedures, and health and safety guidelines.

Must-Haves:

• Prior experience in food service cashiering.

• Strong interpersonal and communication skills.
• Basic math skills and comfort using point-of-sale (POS) systems.
• Knowledge of basic food safety and health regulations
• Customer-centric
• Ability to work flexible hours, including evenings, weekends, and holidays.

Physical Requirements:

• Ability to stand and walk for extended periods.
• Lift and carry items weighing up to 25 pounds.
• Ability to work in a high-demand and fast-paced work environment.

Employment Transparency

It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

We will endeavor to make a reasonable accommodation to the known limitations of qualified applicants and employees with a disability pursuant to the Americans with Disabilities Act and any applicable state and local laws unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for a position or to participate in an interview, please contact the Human Resources department.

Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities including essential job functions, may change at any time with or without notice, to the extent permitted by applicable law.