Clinical Success Director

B. Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. Other key product areas include nutrition, pharmacy admixture and compounding, ostomy and wound care, and dialysis. The company is committed to eliminating preventable treatment errors and enhancing patient, clinician and environmental safety. B. Braun Medical is headquartered in Bethlehem, Pa., and is part of the B. Braun Group of Companies in the U.S., which includes B. Braun Interventional Systems, Aesculap® and CAPS®.

Globally, the B. Braun Group of Companies employs more than 64,000 employees in 64 countries. Guided by its Sharing Expertise® philosophy, B. Braun continuously exchanges knowledge with customers, partners and clinicians to address the critical issues of improving care and lowering costs. To learn more about B. Braun Medical, visit

Position Summary: We are seeking candidates for our Mid-West Strategic Account Clinical Success Director. Ideal candidates shoud reside in the following cities:  Chicago or Minneapolis.

Job Function - General:

• Develops and fosters positive working relationships with key customers, including high level clinical nurse leaders, i.e., CNOs, VPs, DONs, to support networking, presentations, publications and sharing of B. Braun success stories.
• Develop strong clinical networks within healthcare and professional organizations that increase B. Braun’s presence in the markets served.
• Strategically partners with the Director of Health Care Systems to build strong customer clinical relationships, demonstrate and create value with customer executive stakeholders and ensure long term success.
• Professional healthcare acumen – understands the healthcare business environment (IDN, GPO, basics of contracts, basics of revenue cycle, supply chain, distribution, value analysis, etc.) and can engage in conversations/meetings
• Be immediately recognizable as a leader, possessing outstanding communication, listening and interpersonal skills with the ability to quickly establish credibility and rapport with a broad audience, to include senior level, C-Suite executives.
• Ability to design, interpret and communicate evidence-based outcomes, measures and research and then translate the evidence / results into practice. Direct experience with clinical and industry podium presentations, poster presentations, authorship, and publication highly preferred.
• Participates with internal multidisciplinary teams to improve the operational effectiveness of our Clinical Services Team.
• Leads annual strategic corporate account clinical reviews to discuss, SWOT and business plan 1 year and 3 years out.
• Leads and participates in the creation of new clinical value materials to help improve the performance of our team and customer satisfaction.
• Continuously innovates on customer support based on internal and external feedback.
• Develops clinical strategic plans, analyzes data and trends to set, modify and execute on strategies
• Gains input and trend information from major clinical groups through direct contact with such groups, organizations, and other vendors.
• Remains current with market trend information and competitive landscape.
• Demonstrates fiscal responsibility with allocated budgets and resources.

Maintains key relationships with internal B. Braun departments (Sales, Marketing, Technical Services, Customer Service, etc.)

Requirements:

• Valid RN license
• Minimum of Bachelors degree
• Minimum of 12 years related clinical experience
• Frequent business travel required
• Previous management experience required

The job function listed is not exhaustive and shall also include any responsibilities as assigned by the Supervisor from time to time.

$135,000-$175,000 base plus incentive compensation(Salary varies based on region)

The targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; included but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the facts and circumstances of each case. The range provided is a reasonable estimate.

It is an essential function of this position for an employee to be present and in-person at the physical site(s) of our customers and potential customers. Many of our customers and potential customers are in clinical settings, including, but not limited to, hospitals, clinics, and other health care clinics (hereinafter, “Healthcare Customers”). Many of our Healthcare Customers require outside vendors like us to present proof that they have certain requisite vaccinations and immunizations, including, but not limited to, vaccinations against COVID-19 and seasonal influenza, before being granted entry into the Healthcare Customers’ clinical settings. To gain access to our Healthcare Customers clinical settings, field sales, field service, and other customer facing professionals are required to register with the vendor credentialing organization associated with the Healthcare Customers, complete the Healthcare Customers’ required process, and undergo a series of clearances. Vendor credentialing clearances include, but are not limited to, a national criminal background check, drug screening, and immunizations as determined by the vendors, which may include, but are not limited to, Influenza, Hepatitis B Virus, and COVID-19. You must fully comply with the requirements of the Healthcare Customers in your region, including any necessary proof of any vaccination. As such, all individuals in this position assigned to a Healthcare Customer with a COVID-19, Influenza, Hepatitis B Virus, or other vaccination requirement must be fully vaccinated and/or immunized in accordance with the Healthcare Customers’ requirements. B. Braun Medical North America Companies complies with the Americans with Disabilities Act (ADA) and applicable laws, and on receipt of an accommodation request will engage in the interactive process to assess possible reasonable accommodation options, if any, consistent with the ADA and applicable law.

B. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at .

Through its “Sharing Expertise®” initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services.

We are an equal opportunity employer. We evaluate applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected characteristic. Know Your Rights: Workplace Discrimination is Illegal, click here .