People Service Coordinator

: People Service Coordinator Looking to fill: ASAP Compensation: $19.23-$21.63/hr (potential raise at 6 months) Location: Fully In-Office (Austin, TX - 78746) Requirements and skills

• Proven experience as an HR Assistant, Staff Assistant or relevant human resources/administrative position
• Fast computer typing skills (MS Office, in particular)
• Hands-on experience with an HRIS or HRMS
• Basic knowledge of labor laws
• Excellent organizational skills
• Strong communications skills
• Degree in Human Resources or related field

Qualifications:

• Prior experience in data entry or administrative support roles is desirable.
• Proficiency in MS Office suite, particularly Excel and Word.
• Strong attention to detail and accuracy in data entry.
• Excellent organizational and time management skills.
• Ability to work collaboratively, explain the ‘Why,' and be able to influence others in a fast-paced environment
• Effective communication skills, both written and verbal.
• Strong customer service focus
• Ability to handle sensitive and confidential information with discretion.
• General knowledge of H1B Visa's is preferred.

Job Responsibilities

• The People Services Support Specialist will manage the day-to-day inquiries, issues, and tickets related to general support. The Support Specialist will be the first contact for employee assistance on various requests and will collaborate with cross-functional teams, including team members from individual business units.
• Understand company policies and procedures and respond to inquiries regarding the same.
• Complete day-to-day HR administrative tasks, including maintaining employee records, updating HRIS systems, and processing employee documentation.
• Assist with the onboarding process for new hires, including preparing new hire documentation, facilitating first-day equipment, IT, and Facilities setup, as well as conducting orientation sessions and coordinating schedules.
• Support payroll processing and time management tracking via record keeping, timesheet troubleshooting, and data management of personnel files.
• Serve as a point of contact for employee inquiries and requests, providing timely and professional assistance.
• Cultivates a culture that emphasizes responsiveness, innovation, diversity, and excellence.
• Performs other job-related duties as assigned

Education & Experience

• Bachelor's Degree in Business Administration and have at least 2~3 years of customer service experience in a fast-paced environment or equivalent combination of education and experience.