Keyholder - North Star Mall

AKIRA Keyholder

In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shopAKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to Act and Think Like an Owner , and this belief can be reflected across all areas of the company.

The Position

Keyholder

Overview:

AKIRA Keyholders are fanatical sales people, driven by goals and eager to take on leadership roles. As top performers, they support the assistant manager in achieving store objectives while assisting stylists and cashiers to ensure an exceptional customer experience from start to finish. Our mission is to make customers look and feel amazing! By leading through example and adopting an ownership mindset, our store leaders are relentless in pursuing both personal and store success.

Essential Functions:

• Foster and maintain high store morale
• Strengthen and uphold our selling culture through the 5 steps of selling
• Enforce and adhere to all AKIRA policies
• Consistently achieve and exceed individual sales goals
• Drive the store to meet and surpass daily, weekly, and monthly sales targets
• Lead by example, embodying and promoting AKIRA's culture and 4 principles
• Support the team by completing necessary operational tasks
• Fulfill all end-of-shift responsibilities as directed by the Manager
• Address customer questions and concerns with professionalism and care
• Maintain a clean and organized store environment

Qualifications:

• 1-2 years of experience in retail sales or a related customer-facing role is preferred
• Proven track record as a top performer in sales is often a plus
• Open availability and flexibility to meet the needs of the store
• Genuine passion for fashion and staying on top of trends
• High energy and a strong work ethic
• Excellent communication and organizational capabilities
• Experienced in visual merchandising and delivering exceptional customer service
• Open-minded and positive when embracing new directions or changes
• Dedicated to maintaining a clean and well-organized workspace
• Dependable, honest, and trustworthy
• Skilled in juggling multiple tasks and prioritizing workloads efficiently

Physical Requirements:

• Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role
• Ability to stand/walk for extended periods of time, including a 10-12 hour shift

Diversity & Inclusion:

At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively.

Benefits and Perks:

AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you

At AKIRA, we are committed to fair and transparent compensation practices. The starting pay for this position is $XXXX annually, and may be adjusted based on experience, qualifications, and other job-related factors. Additional compensation and benefits may also apply and will be discussed during the hiring process.