Sr. HR Operations Leader / Head of HR Shared Services - HOL 25-26495
Job Title: Sr. HR Operations Leader / Head of HR Shared Services
Location: San Antonio, TX
Shift: General Business Hours
Duration: 11-Month Contract
Pay Rate: $30 per hour on W2
Job Description:We are seeking a highly experienced Senior HR Operations Leader to lead and oversee comprehensive Human Talent Resource (HTR) processes including payroll, onboarding, performance management, and offboarding. This role will play a key part in driving HR transformation, implementing automation, and streamlining processes while acting as a strategic partner to senior leadership.
Key Responsibilities:Lead end-to-end HR operations including recruitment, onboarding, payroll, benefits, learning & development, and offboarding
Ensure accuracy in U.S. payroll processing and successful execution of year-end procedures
Drive HR transformation initiatives through automation, digital enablement, and process innovation
Implement and manage change management strategies to support organizational shifts
Maintain strong stakeholder engagement and ensure compliance with KPIs and SLAs
Lead, mentor, and support multi-regional HR teams to foster a high-performance culture
Bachelor's degree in Human Resources or related field ( MBA preferred )
10+ years of experience in HR operations, BPO, or shared services
5+ years of leadership experience in HR operational roles
Proven success in HR transformation , change management, and tech adoption (Workday, SAP, or similar systems)
Strong communication, stakeholder management, and analytical skills
Proficient in Microsoft Excel and Office Suite
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