Regional Sales Coordinator

Regional Sales Coordinator

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talented team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and have a strong sense of belonging.

What You Can Expect

Paragon28, a Zimmer Biomet company focused on orthopedic medical device for the foot and ankle, is hiring a Regional Sales Coordinator to join our Sales Support and Operations Team. The Regional Sales Coordinator is responsible for ensuring adequate and appropriate product allocation to support confirmed and projected case volumes across all Sales Agencies and the facilities they support. This role is also charged with driving successful utilization of the Asset Measure program inside the PowerBI tool and data associated with successful inventory management at Sales Agencies.

How You'll Create Impact

• Processes incoming orders received by phone, Mobile App, or e-mail, within 4 hours of receipt.
• Oversees the Asset Measure program by acting as the Subject Matter Expert for all asset utilization tools and ERP system for assigned region.
• Handles Agency hardware allocations and monitors late loaners to drive asset utilization
• Assists with the distribution of allocations, and pullbacks for the quarterly consignment review process
• Provides Asset Measure Program training to Sales Agents and management to drive consistency and continuous improvement among Agency Sales Representatives
• Reviews and researches flagged kits that are received in from a discrepant location
• Assists with Product Lifecycle analysis by product family, including market removal and bleed down of inventory
• Facilitates periodic Agency Business Reviews including review of key performance indicators which monitor and drive achievement of Sales and Business-level goals following agency audit..
• Develops and administers corrective action programs to underperforming Agencies, as well as, highlighting best practices identified across those Agencies exceeding performance expectations.
• Fields and researches disputed kit requests from Sales Agencies
• Maintains and distributes ad-hoc and monthly reporting to management of KPIs and asset utilization metrics
• Works with key customer personnel to collect and process Purchase Orders and promote timely payment of open receivables
• Tracks and communicates with sales regarding shipping statuses and critical product shortages
• Prepares sales and inventory reports for management and agencies
• Other duties as assigned

Your Background

• 2+ years related sales support experience in customer support, inventory management or similar capacity or relevant experience within the department
• Bachelor's Degree preferred, Associate Degree (A.A) or equivalent from two-year college or technical school, or equivalent combination of education and experience.
• Previous experience at a medical device company preferred.
• Intermediate level understanding of Microsoft systems (Excel and PowerPoint specifically)
• Ability to speak effectively with groups of customers and employees of the organization
• Ability to define problems, collect data, establish facts, problem solve, and draw valid conclusions.
• Experience with SAP (ERP system) preferred

Travel Expectations

5% overnight travel potential not required.

EOE