Assistant General Manager
EBERLY is seeking an Assistant General Manager
PLEASE REFERENCE REQUIRED EXPERIENCE PRIOR TO APPLYING
Within Eberly you'll discover a total of four bars, two regularly open to the public and two located in private dining spaces. Our dining room offers contemporary American cuisine, along with a study, a rooftop terrace, a hidden speakeasy, and the historic Cedar Tavern bar of Greenwich Village in New York City. We are driven by creativity and focus heavily on knowledge of food and beverage. We are an upscale dining restaurant, but we are sure to create an atmosphere that invites and welcomes everyone. We have a good time taking service seriously.
As an important member of the management team, you will receive:
- Health, Dental, and Vision insurance benefits fully covered
- 15 days of PTO
- Quarterly Bonus Potential
- Manager meals
- In-house discounts for friends and family
- Access to development programs to support your growth
- A talented and collaborative team of professionals who support one another and value a balanced, positive work environment
- Closed for Holidays: Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Eve, Christmas, New Years Day
Overall Responsibility:
To assist and support in the development of the management team and the services we provide while bridging communication between hourly staff and the general manager. To contribute to the overall success of the business and maximize sales while controlling costs. Constantly ensuring a quality and positive workspace while holding staff to Eberly standards.
Financials:
- Analyze operational statements and period budgets to ensure we are making appropriate financial decisions
- Keeping labor / COGS percentages in line by adjusting with volume
- Identify creative activations that are profitable and on brand
- Overseeing payroll to ensure employees are paid accurately and on schedule while maintaining compliance with company policies and financial regulations
- Auditing direct operating costs to ensure proper categorization for purchasing
Kitchen:
- Providing feedback for anticipated dishes
- Working closely with the chef team to provide feedback, but also assist on making their department run smoothly when directly impacted by service
- Communicating event BEO s and ensuring alignment between FOH & BOH
- Tracking comps that can be reviewed for improvement of dishes
- Menu matrix updates
- Expo knowledge aligned with kitchen practices
Events:
- Review and Pre-shift of BEOs with the staff
- Knowing and understanding the details of events that are current and upcoming
- Assisting in the execution of events
- Accurately matching financials that the events team provide
- Offering tours to guests in place of events team
- Assisting in the planning of internal events
Beverage:
- Overseeing and assisting departments in charge of LBW
- Creating positive and beneficial relationships with vendors
General:
- Inspiring and cultivating a high performing, engaged team
- Understanding and assisting in the creation of the weekly schedule for hourly staff written by the operations manager
- Signing and writing checks
- Highly proficient in reservation systems and booking platforms
- Updating all operational systems (Toast, Asana, etc.)
- Website management for menu updates, closures, events, etc.
- Assistance in hiring of all positions
- Advanced working knowledge of Adobe InDesign, Microsoft Excel, and Microsoft Word
- Conducting employee reviews and evaluations
- Scheduling department meetings
- Maintaining an accurate training manual for new FOH staff
- Creating and maintaining standard operating procedures
- Maintain the cleanliness of the restaurant
- Hold staff and management accountable and ensuring follow through on ideas and projects
- Managing floor service, running pre-shift and making sure the restaurant is set properly daily
- Ability to manage repairs and maintenance by sourcing competitive quotes and ensuring timely completion of work
- Responsible for maintaining all required permits and ensuring ongoing regulatory compliance
- Addressing staff relations and HR matters proactively, including conflict resolution, policy guidance, and team support
- Contributing to the preparation of evening summary reports shared with managers, chefs, and ownership
- Opening and closing duties
- Openness and willingness to use AI tools to improve productivity, analytics, operational efficiency, and reporting accuracy
- Shift operations that include but are not limited to comps, cuts, managing the books, supporting busy departments, delegating closing responsibilities, guest interaction, tours of the space, event management, etc.
Education/Experience
- Minimum of 4 years of management experience in upscale hospitality
- Knowledge of the Austin food and beverage landscape and hospitality community
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