Business Analyst / Business Process Consultant (Project-Based Consultant)

Skyview Group
Plano, TX
Description

Skyview Group, Inc. ("Skyview") is an employee-owned professional services firm that supports clients in the investment management, banking and capital markets, real estate, and insurance sectors. Skyview offers a range of integrated services across finance, accounting, tax, legal support, compliance, human resources, communications, information technology, and other back- and middle-office functions. Skyview is headquartered in Dallas and driven by a team of experienced financial services veterans.

Summary

We are seeking a Business Analyst / Business Process Consultant to partner with multiple departments to analyze existing workflows, document standardized processes, and develop comprehensive Standard Operating Procedures (SOPs) and role-based playbooks. This is a project-based, fixed-fee engagement focused on capturing current-state operations, identifying improvement opportunities, and delivering organized, user-friendly documentation.

Responsibilities

  • Partner with department leaders to understand current workflows, systems, and challenges.
  • Conduct interviews, workshops, and process mapping sessions to gather accurate details.
  • Translate what you learn into straightforward, well-organized SOPs and role-specific playbooks.
  • Identify areas where processes can be simplified or improved and share recommendations.
  • Evaluate opportunities for automation and help teams determine where tools or system changes could reduce manual work.
  • Ensure all documentation is clear, consistent, and aligned with internal standards and compliance needs.
  • Deliver final documentation in a clean, accessible format that can be used for onboarding, training, and day-to-day reference.
  • Provide guidance on how teams should maintain and update documentation moving forward.

Requirements

  • Experience in business analysis, process consulting, or similar work involving workflow documentation.
  • Strong analytical and problem-solving skills with a high level of attention to detail.
  • Comfortable leading conversations, gathering information from different teams, and clarifying complex topics.
  • Proficient with process mapping and documentation tools such as Visio or Lucidchart.
  • Familiarity with building SOPs and understanding of general compliance expectations.
  • Preferred certifications include Lean Six Sigma, PMP, CBAP, or similar process-focused credentials.
  • Background in HR, Finance, IT, or Operations is a plus.

Engagement Details

  • Type: Project-based (fixed fee)
  • Deliverables: SOPs, process maps, and role-based playbooks
  • Location: Remote or On-site (as needed)
Posted 2026-01-15

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