Information Technology Procurement and Admin Clerk

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Do you like fast-paced, ever-changing challenges, a diverse technical environment and want to provide the highest-level service to each of our clients? Want to work for a company awarded the " MSP-501 Award from Channel Futures "? Then you may be one of us. We want you to come and join our team!

Velonex Technologies is looking for an IT Procurement and Admin Clerk. The person in this role will be responsible for timely and accurate sourcing, quoting, receiving and general product support related to computer systems, hardware, or software for both our Managed Service client as well as internal use. Key responsibility is also to manage all support and license renewals This person would ideally have experience in IT procurement with an MSP, must be able to work well under pressure, work independently and think creatively while also still taking direction, be punctual, and have excellent verbal and written communication skills and accurate attention to detail. Must be able to work 100% at the San Antonio office.

Summary of duties and responsibilities (not comprehensive of all tasks):

1. Monitor and track process to ensure all steps have been completed from quoting to purchasing, receiving to delivery, and invoicing by all task owners.

2. Monthly client service agreement invoicing.

3. Prepare quotes in ConnectWise Sell for Hardware, software and projects based on SOW from engineers.

4. Track and manage all license, warranty and support renewals for clients and company.

5. Receiving in ConnectWise Manage and tagging equipment, track deliveries - receive and document in CRM.

6. Maintain product listings, with price and cost information.

7. Work closely with Service team to identify and quote products refresh and replacement opportunities.

8. Research the market for the highest quality products at the lowest possible price.

9. Implement process improvements for better efficiency and documentation.

10. Prepare RMAs as needed.

11. Develop and improve vendor relationships.

12. Generating and processing invoices accurately and in a timely manner.

13. Verifying invoice information and resolving discrepancies with vendors or customers.

14. Coordinating with internal departments to ensure accurate billing and payment processing.

15. Following up on outstanding invoices and assisting with collections activities.

16. Maintaining invoice records and documentation for audit purposes.

17. Assisting with financial reporting and analysis related to invoicing activities.

18. Providing exceptional customer service and resolving billing inquiries.

What you need to succeed (minimum qualifications):

· Experience working with technology environment; pricing & quote preparation experience a plus

· Experience working in a Managed Service Provider (MSP) is ideal

· Experience working with a ticketing system

· Working knowledge of the Microsoft Office suite and Windows based computer applications

· Communicates professionally, persuasively, and personably with vendors and clients via phone and email.

What will give you a competitive edge (preferred qualifications):

· Strong attention to detail and organization skills.

· Excellent communication and negotiation abilities.

· Interpersonal skills: accurate and professional communication skills, active listening, and customer-care

· Ability to multi-task and adapt to changes quickly

· Self-motivated with the ability to work in a fast-moving environment

· Basic knowledge of software and volume licensing with suppliers like Microsoft

· Knowledge of IT hardware and software products and services.

· Analytical and problem-solving skills.

· Proficiency with Microsoft Office and procurement software.

· Ability to work independently and as part of a team.

· Experience in IT procurement or purchasing role is preferred.

Physical Requirements:

· Stand/sit/walk for extended periods of time.

· Ability to lift/push/pull 40 lbs.

Velonex Technologies fosters an environment that is both challenging and rewarding - fast-paced fun environment with a talented team of smart people who care. Velonex strives to create an atmosphere of teamwork that allows for personal growth and development with a history of great retention and advancement opportunities. We deliver technical excellence manifested in the high quality, reliability, and manageability of client networks.

*EEO Statement*

Velonex Technologies is an equal opportunity employer.

Our Core Values are who we are and in everything we do:

· We serve others

· We are committed to continuous improvement

· We are learners & sharers of knowledge

· We strive for excellence

· We do everything with honesty and integrity

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• If you worked for an MSP, what company was it?

Education:

• High school or equivalent (Required)

Experience:

• IT Procurement: 2 years (Required)
• MSP: 1 year (Required)

Work Location: In person