Service Desk Coordinator
Job Description
Job Description
We are looking for two part-time Service Desk Coordinators with excellent customer service and sales experience to answer phones, book appointments, book school tours and assist with guest and student services in a fast-paced environment. As the first point of contact, you'll help create a welcoming environment for perspective students and service guest as well as ensure smooth operations in our clinic classroom.
Key Responsibilities:
- Greet guests and students warmly, maintaining a welcoming service desk.
- Book appointments and respond to guest inquiries promptly.
- Monitor CRM for incoming Leads requesting tours.
- Promote and sell beauty products and services.
- Maintain an organized and efficient service desk.
Skills & Qualifications:
- Previous sales and customer service experience (beauty industry a plus).
- Strong communication and organizational skills.
- Basic computer and telephone skills.
- Ability to work effectively in a team and provide positive guest experiences.
Join our team and help create exceptional experiences for our guests and students!
Hourly Position: $15-$18 DOE
Currently hiring for mid shift and evening shifts
School is Open Monday - Thursday 8am to 10pm and Friday 8am to 2pm - No weekends
Paul Mitchell The School Austin is an equal opportunity employer.
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