Cashier
Job Description
Job Description
Work Schedule: Full Time, Rotating Schedule
Position Summary:
The primary responsibility for all positions is to Amaze Every Customer Every Time and uphold the Core Values as determined by the management team. Floor associates are responsible for engaging the customer, determining their needs and projecting requirements.
Essential Duties and Responsibilities:
- Provide prompt and courteous customer service.
- Precisely and accurately handle money, checks, and other types of payment received for product sold including processing refunds and/or issuing in store merchandise credit to customers for returned merchandise.
- Perform credit card transactions, manufacturer coupon redemption, personal check acceptance, vendor check-in transactions in accordance with company standards and policies and practices.
- Verify the accuracy of the cash drawer at the beginning and end of each shift, and immediately notify your manager on duty of any inaccuracies
- Be knowledgeable and actively participate in all sales promotions and other campaigns.
- Practice suggestive selling and build customer relations.
- Be aware of sales goals and performance against those goals.
- Review and adhere to all city, county, state, and federal laws affecting store operations.
- Maintain a neat personal appearance and wear company uniform and nametag at all times.
- Address customer complaints in a positive manner. Document complaints for follow up by Store Manager when necessary.
- Ensure that your work area is free of litter and spills and that all equipment is sanitized and free of dirt, as well as ensuring that all equipment is in working condition.
- Face front and dust merchandise near register area.
- Follow company policies and procedures for all transactions.
- Engages the customer to ensure that they are receiving all the benefits of being an ACE Rewards member and actively seeking participation from them.
- Review and adhere to store safety/emergency procedures.
- Perform regular cleaning of counter surfaces, store equipment, restrooms and other duties as assigned
- Participate in all store sales building, customer service, and team-building activities.
- Actively participate in store communication and initiatives (e.g., Communication Board, Daily Huddle, store contests, etc.)
- Live and exemplify Ace Hardware of El Paso’s Core Values
Required Knowledge Skills and Abilities:
- Cashier experience in a similar position or proficiency in a similar task
- Exceptional customer service skills & the ability to help maintain a customer focused culture
- Ability to use a cash register (point of sale or POS system), computer, telephone, and other equipment as needed
- Ability to work as part of a team and interact with customers of various socioeconomic levels, persons in differing company roles, vendors, guests and ACE corporate representatives.
- A continuous pattern of regular and prompt attendance is required.
- Must be able to work a flexible schedule of nights, days, weekends, and holidays
- Is a rotating schedule by weekly, it is not a set schedule.
- Monday- Friday 8:00a.m to 7:00p.m.
- Saturday-Sunday 8:00a.m to 6:00p.m.
- Must be open to work weekends and Holidays.
- Only holidays we are closed are…Easter, Thanksgiving and Christmas.
- Bilingual (Spanish) verbal and written communication skills highly desired.
Physical Requirements:
The minimum physical requirements for this position include:
- Ability to stand for an extended period of time, walk, reach, and bend to perform job duties
- Move and handle merchandise up to 40 pounds, and fixtures throughout the store, which entails lifting and perform all functions as set forth
Job responsibilities may change based on the needs of the business.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those that an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate.
T&T Staff Mission Statement:
T&T Staff Management, Inc. is a Human Resources Outsourcing firm (or PEO) that is dedicated to providing superior solutions to problems in the areas of Human Resources, Workers' Compensation, Safety, Employee Benefit Administration, and Payroll to increase profitability and productivity for our client companies while simultaneously saving them time, and reducing labor costs and liability. Company History: Established in 1992, we have become the largest most financially sound Professional Employment Organization (PEO) in the Southwest. Our focus at T&T Staff is to assist you with your business whether large or small, to control costs, save time and eliminate time-consuming paperwork. Our professional staff is prepared to help you get in compliance with federal agencies such as OSHA, Wage and Hour, and EEOC which in turn can reduce costly employee turnover. We'll take care of the complex maze of federal, state and local regulations so you don't have to. Our Safety / Risk Management Department is staffed with four Safety Specialist all who are OSHA 500 & 501 authorized trainers and who are all certified CPR/First Aid Instructors as well as one licensed Insurance Adjusters. Better human resource services, accurate payroll service, timely claims investigations, reduced accounting cost and outstanding customer service, that's who we are. As a Character First! Company we strive to maintain the highest ethical standards in business holding to the belief that partnerships established on integrity are long lasting.Company Description
T&T Staff Mission Statement:\r\n\r\nT&T Staff Management, Inc. is a Human Resources Outsourcing firm (or PEO) that is dedicated to providing superior solutions to problems in the areas of Human Resources, Workers' Compensation, Safety, Employee Benefit Administration, and Payroll to increase profitability and productivity for our client companies while simultaneously saving them time, and reducing labor costs and liability.\r\n\r\nCompany History:\r\n\r\nEstablished in 1992, we have become the largest most financially sound Professional Employment Organization (PEO) in the Southwest. Our focus at T&T Staff is to assist you with your business whether large or small, to control costs, save time and eliminate time-consuming paperwork. Our professional staff is prepared to help you get in compliance with federal agencies such as OSHA, Wage and Hour, and EEOC which in turn can reduce costly employee turnover. We'll take care of the complex maze of federal, state and local regulations so you don't have to. \r\n\r\nOur Safety / Risk Management Department is staffed with four Safety Specialist all who are OSHA 500 & 501 authorized trainers and who are all certified CPR/First Aid Instructors as well as one licensed Insurance Adjusters. Better human resource services, accurate payroll service, timely claims investigations, reduced accounting cost and outstanding customer service, that's who we are.\r\n\r\nAs a Character First! Company we strive to maintain the highest ethical standards in business holding to the belief that partnerships established on integrity are long lasting.
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