Technical Support
Degree Requirements: Â Bachelorâs degree from an accredited university or college strongly preferred
Location: Â Â Combination of mostly remote and some in office (downtown Dallas)
Position Type: Â Contract. Potential for long term and/or conversion to full time depending on needs and your performance
Hourly Rate: Â $25ph
Start Date: Â March 30, 2026
Shifts: Â Rotating (you must be open to rotating shifts)
Residency Status: Â Â US Citizens and US Permanent Residents only, as sponsorship is not being offered at this time.
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Technical Support / Help Desk / Software Support / Helpdesk
Firm up your career in technical support with a great new job with one of the top employers in Dallas! This team enjoys extremely low turnover and a great work environment!
Key Points
- We are looking for a Technical Support / Help Desk / Software Support / Helpdesk professional
- Support provided is roughly 90% by email, 10% by phone
- This is a team of top tier help desk, software support, technical support, chat support professionals. This is where professionals go to work with other professionals
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Why Join Our Team
- Great company culture with energetic, collaborative team
- Professional environment where everyone lifts everyone else up
- Work with highly-skilled team members in a modern and fun environment
- Business casual workplace dress
- Supportive management with high standards
- Excellent healthcare, dental, and vision benefits available
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Your Daily Activities Will Include
- Providing support (about 90% by email, 10% by phone) to users of custom software
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You Must Have
- A professional appearance and demeanor with excellent written and spoken English
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What Your Background Should Look Like
- A Bachelorâs degree from an accredited university or college strongly preferred
- 1+ years of deep technical software support for Microsoft applications, including Sharepoint, OR Apple Software
- An obvious passion for software
- Enjoys writing
You Will Be a Perfect Fit If You Have
- Are open to rotating shifts or the night shift
- Flexible with scheduling and working OT if needed
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