Culinary Pastry Supervisor

ob Description :
Full Time Pastry Supervisor will oversee all dessert production in the respective areas of
Concessions Suites Clubs/ Catering in the Pastry Chefs absence along with menu/feature
development & event-based planning for all other Food & Beverage outlets. The Full Time Pastry
Supervisor will work closely with the Pastry Chef as well as the Culinary Team and FOH
counterparts to ensure quality selections are available on an event-by-event basis with
consideration of the anticipated guest demographic and directions given by the Pastry Chef. They
are also responsible for making sure food quality and sanitation are maintained to the highest of
standards. They will assist in the establishment and achievement of financial targets ncluding but
not limited to labor and food cost. The Full Time Pastry Supervisor will need to have a
well-rounded baking background but still be able to assist in all F&B outlets if needed.

QUALIFICATIONS:
2 years of culinary baking experience.
Previous experience in high volume complex food service operations; sports and/ or
entertainment venue strongly preferred.
Comprehensive knowledge of baking pastry and chocolate work with a focus on quality
production sanitation food cost controls and presentation
Demonstrate ability to complete projects in a reliable productive and expedient manner while
adhering to strict deadlines.
Keyboarding skills and computer proficiency with software knowledge including MS Office
Experience with computerized work force management software strongly preferred
Experience with inventory and order management software strongly preferred
Excellent verbal and written communication skills

Ability to problem solve and prioritize multiple tasks in a fast-paced high-energy
environment
Ability to work independently and in a team environment
Able to communicate effectively with management team guests and team members
Superior internal and external customer service experience
Must be able to work extended shifts of 10 hours or more as business dictates
Must be flexible with schedule and able to work different shifts including nights weekends and
holidays
Must be able to work in fluctuating temperatures
English reading writing comprehension math and computer skills required
Ability to taste and evaluate food products
Must be able to reach lift stoop bend and perform extensive standing and walking (including
stairs) throughout shift

Essential Duties (Include but are not limited to the following):
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential duties.

Partner with the Dickies Arena Food and Beverage department leadership team to ensure a
successful arena F&B operation
Assist with the establishment and enforcement of Dickies Arena policies
Work closely with other team members and other departments to ensure department specific
procedures tasks and goals are met consistent and effective communication occurs efficient
operational performance and a positive reputation of venue within the market/ industry is
maintained
Support the concept development and overall operating plan establishment for all food and
beverage areas as it pertains to dessert options and pastry needs
Drive the development of unique and signature dessert menus recipes special features etc. for
the venue with consideration to seasonal opportunities and industry trends
Assist in the hiring training scheduling and daily oversight and mentorship of bakery team
members
Ensure all bakery team members have the tools necessary to complete their jobs
Ensure consistent execution of all recipes training and accountability of the culinary
team
Operate and manage the pastry section of a kitchen working together with the other
chefs
Decorate and present pastries and baked goods in a tasteful and beautiful way
Monitor and order ingredients supplies and equipment through the Executive Chef
Meet with customers to discuss custom-made desserts or baked goods for special
occasions
Ensure the bakery section of the kitchen adheres to health and safety regulations conduct daily
walkthroughs to assess equipment cleanliness etc
Monitor inspect and assess baked goods throughout the venue daily establish and maintain
proper par levels/ inventory levels are being met in accordance with event calendar

Conduct and oversee the inventory management aspects of the pastry kitchen/ bakery
department
Responsible for ensuring exceptional and consistent food quality presentation and
production
Follow and enforce policies associated with the safe service of all alcoholic beverages
Engage with venue guests as well as team members to ensure exceptional hospitality is always
received
Build and maintain strong relationships with venue staff guests subcontractors etc.
Responsible for enforcing executing and maintaining all safety security and sanitation
standards throughout the venue
Regularly obtain feedback from guests to improve operations.
Thoroughly and accurately use all selected systems (Purchasing Eatec Work Force Management and
more)
Other responsibilities and tasks as deemed appropriate by the Food and Beverage and Dickies
Arena Leadership Team
INTELLECTUAL/SOCIAL PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The intellectual/social physical demands and work environment characteristics described here are
representative of those that must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.

Intellectual/Social demands:
While performing duties of this job the employee is frequently required to multi-task under time
limits and with moderate to high pressure situations. Position requires constant attention to
details and accuracy of specified standards including following simple to complex (more than 3
steps) instructions and concentration which frequently extends beyond 30 minutes at a time. This
position also requires frequent use of interpersonal skills with internal and external clients.
Employee will frequently communicate via radio and in-person with others and exchange accurate
information. This position requires employee to frequently work both independently or as part of a
team. Position also requires being able to recognize and resolve conflicts by being able to openly
communicate with clients.
Physical demands:

While performing the essential functions of this job the employee will frequently operate a
computer and other office devices such as calculators telephones copy machines faxes and
printers. Employee will constantly move about inside and outside various areas of the facility
before/during/after events to interact with internal/external clients and supervise the work of
employees during events. Employee must constantly communicate via telephone radio email and
in-person with others and exchange accurate information. Employee may occasionally be required due
to business demands and event operations to lift and/or move up to 50 pounds.

As business maintenance operations or emergency situations require employee may sporadically
assist in lift/move 100 lbs. or more.
Work environment:
The duties of this position are performed primarily indoors but do require frequent movement in and
out of controlled temperature units such as refrigerators and/or freezers. The noise level in the
work environment is usually moderate with the exception of event days where the sound levels may
be higher than moderate. Employee will be occasionally exposed to outdoor weather conditions
year-round. Employee will be exposed to and working in extreme temperatures when utilizing various
pieces of equipment.

OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of
activities duties or responsibilities that are required of the employee for this job. Duties
responsibilities and activities may change at any time with or without notice.

Disclaimer:
We are an equal opportunity employer and all qualified applicants will receive consideration for
employment without regard to race color religion sex national origin disability status
protected veteran status or any other characteristic protected by law.

Required Experience:

Manager