Used Vehicle Salesperson for Super Center Pre-Owned dept - Automotive Sales Consultant

Job Description

Job Description

MUST HAVE CLEAR MVR

Sales Consultant – Automotive

If you’re ready to kick your sales career into overdrive, now is the perfect time to join our team of automotive sales professionals. This is an opportunity for you to turn your sales skills, excellent customer service and industry expertise into major profits. The sky is the limit for highly motivated, results-driven team players who want to not only close the sale, but to turn new buyers into lifetime customers.

Summary

Sells used vehicles while achieving and maintaining appropriate levels of gross profit, volume and customer satisfaction.

Essential Duties

• Satisfies the transportation needs of used-vehicle purchasers.
• Approaches, greets and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses. Suggests alternative vehicles if necessary.
• Understands the terminology of the automobile business and keeps abreast of changes in product technology, incoming inventory, features, accessories etc.
• Provides thorough product information and demonstration to all prospects.
• Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer before test drive begins.
• Exhibits a high level of commitment to customer satisfaction.
• Utilizes dealership sales control and follow-up system.
• Knows and understands the federal, state and local laws which govern retail auto sales.
• Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
• Knows and understands equity and values, and is able to explain depreciation to the customer.
• Ensures that the sales manager has an opportunity to meet each customer.
• Turns 100 percent of closed deals to finance and insurance manager and presents properly completed paperwork (i.e., insurance information, trade title etc.).
• Prepares sold vehicles for customer delivery (i.e., cleans vehicles, fills gas tank and ensures all features are operational) prior to customer arrival.
• Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.
• Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
• Schedules first service appointment.
• Follows up on all post-delivery items, tag/title work, “we-owes,” and special requests to be sure that all customer expectations are met.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Maintains a prospect development and follow-up system.
• Works with the service department and body shop to ensure that vehicles are properly reconditioned on schedule.
• Attends sales meetings.
• Helps with the used-vehicle inspection process.
• Helps to keep the used-vehicle department neat and clean.
• Maintains a professional business appearance.
• Writes complete sales orders and processes paperwork in accordance with established dealership policies.
• Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Other tasks as assigned

Education and/or Experience

Experience, education and prior sales training are a PLUS.

Benefits Offered

• Medical
• Dental
• Vision
• 401(k)
• Basic Life Insurance
• Accident & Critical Illness Insurance
• Paid Training
• Short Term Disability
• Employee Purchase Program

About Us

South Texas Auto Group is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.

Apply today!