Hospice Care Liaison/Sales - Dallas County

Hospice Care Liaison/Sales - Dallas County

At Hope Health Care, our core values drive us in all that we do, which includes finding exceptional people to care for our patients. We are purposeful to select those team members who naturally model, and share our values of dignity, compassion, balance, collaboration, professionalism, ethical behavior, and professional growth.

The Care Liaison will be responsible for building and maintaining relationships with referral sources, including hospitals, physician offices, nursing facilities, and community organizations, to drive patient referrals and expand our hospice services in Dallas County. This role requires a compassionate, results-driven professional with strong interpersonal skills and knowledge of the healthcare industry.

The primary functions of this role include:

• Develop and maintain relationships with healthcare providers, including physicians, hospital discharge planners, and case managers, to generate hospice referrals.
• Educate referral sources and the community about the benefits of hospice care and our services.
• Conduct outreach through in-person visits, presentations, and networking events to promote Hope Health Care.
• Collaborate with the clinical team to ensure seamless transitions for patients entering hospice care.
• Meet or exceed referral and admission goals through strategic marketing and relationship-building efforts.
• Maintain accurate records of outreach activities and referral data using CRM software.
• Stay informed about industry trends, competitor activities, and regulatory requirements related to hospice care.
• Demonstrate a comprehensive understanding and ensure compliance with local, state, and federal laws relating to the promotion of the agency.

Qualifications and Skills:

• Bachelor’s degree in marketing, business, healthcare administration, or a related field (preferred but not required).
• Minimum of 2 years of successful and scalable sales experience in healthcare, preferably in hospice, home health.
• Proven track record of building relationships with healthcare professionals and achieving sales goals.
• Strong understanding of hospice care principles and philosophy.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work independently, manage time effectively, and prioritize tasks.
• Valid driver’s license, reliable transportation, and auto insurance (required).
• Proficiency with CRM software and Microsoft Office Suite.
• Compassionate, empathetic, and professional demeanor.

Benefits:

• Medical Insurance.
• Dental Insurance.
• Vision Insurance.
• Life Insurance.
• Matching 401k.
• Aflac.
• Paid Time Off.
• Mental Health Days.
• Mileage Reimbursement.

Salary plus tiered bonus structure.

Job Type: Full-time.

Schedule:

• Monday to Friday.

Experience:

• Successful and scalable hospice (or other healthcare) sales : 2 years (Preferred).

Work Location: In person.