Support Services Technician

Support Services Technician Location Austin, TX (Downtown area) :

Division:

Administrative Services

Position Title:

Support Services Technician

Work Location:

1201 Brazos - Austin, TX 78711

Working Hours:

M-F 40 hours/week

Salary Group:

A-11

Classification No.

0152A - Admin Asst II

Job Posting No.

00037343

Monthly Salary:

$3000 - $3250 /Month

Date Job Available:

November 15, 2025

TSLAC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age or disability in employment or in the provision of services, programs, or activities. For job opening inquiries or to request a reasonable accommodation under the Americans with Disabilities Act please contact the TSLAC Human Resources office by calling 512-463-5474. Applications submitted to TSLAC may be subject to public disclosure, upon request, pursuant to the Texas Public Information Act. Veterans, Reservist or Guardsmen with an MOS or additional duties that fall in the fields Army - 92A - Automated Logistical Specialist; Navy -SN Seaman; Coast Guard - 360 Yeoman; Marine - 0111 Administrative Specialist; Air Force - 3A1X1 - Administration or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications for this position and are highly encouraged to apply. Please call Human Resources at (512) 463-6564 with questions or for additional information. Additional Military Crosswalk information can be accessed at

Job Summary Performs routine (journey-level) technical and administrative program assistance as a member of the Administrative Services Division of the Texas State Library and Archives Commission. Primarily responsible for providing services related to all incoming and outgoing mail from the headquarters location and performing quick copy services. Serves as the Lead Additional Duty Safety Officer for the de Zavala building. Serves as backup for security at headquarters, including issuing keys, and all property acquisition, inventory and management services. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

Essential Tasks Processes incoming and outgoing mail for headquarters location. Serves as the agency's courier. Performs quick copy services. Serves as Lead Additional Duty Safety Officer and assists in risk management projects. Produces related budget and activity reports. Serves as back up to the Asset Management Technician Assist with the coordination of facility-related repairs, maintenance, and special projects. Attends work regularly in accordance with agency leave and attendance policies. Complies with all applicable agency policies and procedures, including safety and standards of conduct.

Other Tasks none

Minimum Qualifications Graduation from high school or GED One year performing office clerical or administrative support work One year experience using a personal computer Visual Acuity and manual dexterity

Preferred Qualifications Experience in the operation and maintenance of complex photocopy and bindery equipment Experience using Microsoft Word and Excel and Outlook Experience as a messenger or delivery driver Experience in processing mail for a state agency and using state-contracted vendors Experience administering an employee safety training program Experience completing periodic activity or status reports

Knowledge Skills and Abilities Ability to lift and move boxes and packages weighing up to 50 pounds Ability to stand during most of work shift, using hands and arms Ability to safely operate a 1/2-ton delivery vehicle Ability to interpret postal regulations and requirements Ability to maintain effective working relationships and have a customer-service orientation Ability to effectively communicate orally and in writing Ability to prioritize daily tasks and meet deadlines Ability to adjust photocopy and bindery equipment for specific operations Must use safety equipment, as required, to minimize exposure to hazards

Environmental/Physical Conditions Normal office environment subject to both inside and outside environmental conditions. Must have visual acuity to drive and manual dexterity to operate a computer and regular office equipment. Position is active in nature with frequent walking and standing on concrete flooring. Requires the ability to, perform lifting/moving of boxes/materials weighing up to 40 lbs. Also required is the ability to grasp, push, pull, kneel, stoop and bend repeatedly. Incumbent is required to operate cargo van. Position has frequent contact with external customers which requires a professional demeanor. Normal cognitive abilities including the ability to learn, recall, and apply certain practices and policies.

Other Requirements Valid Texas Driver's License and acceptable driving record Driving record check required Criminal history check required Occasionally works overtime on nights and weekends for special projects

Reporting Relationships Has no supervisory responsibility; reports to Human Resources Manager.

Page last modified: October 25, 2025