Nursing Director - Emergency Services

Director of Emergency Services who is accountable for the clinical, operational, and fiscal performance of the designated unit. This position oversees the execution of short- and long-term strategies to support organizational goals for the Sunnyvale campus, establishes and ensures compliance with clinical care standards, and maintains accountability for staffing, quality, safety, service, and clinical excellence across these areas. Other responsibilities include assisting Clinical Managers/supervisors with Evidence-Based Leadership, supporting nursing professional practice, and responding to any patient or physician complaints in an administrative leadership role.




Key Responsibilities:




Typically provides leadership to managers and /or frontline level professional staff
Typically, accountable for the performance and results of multiple teams performing related activities
Develops long-term plans and strategies for area of defined responsibility aligned with established functional strategies, and works with subordinate managers to operationalize and execute the strategy
Communicates priorities and expectations, monitors progress, and provides direction and course corrections
Makes decisions guided by resource availability and functional objectives.
Analyzes key trends and input from individuals in the team to make meaningful changes that directly and significantly affect short-term results
Establishes budgets and holds self and subordinate managers accountable for managing to achieve expected financial results
Works on cross functional teams to develop and implement solutions that have a broad impact on the organization's operations and processes
Attend/facilitate unit and house-wide meetings
Physician/staff problem resolution
Respond to e-mail/voicemail requests/text communications
Respond to patient/family satisfaction and/or grievances
Respond to physician disruptive behavior
Engage in peer/physician/staff relationship building
Oversight of Performance Improvement Facilitation
Creation, review, revision, of policies and procedures
Regulatory readiness preparations
Disaster preparedness
Review, analyze, justify financial performance.
Coach leadership team on utilization/resource management
Vendor representative relations as appropriate.
Mentoring/skill coaching for Pl, budget, personnel management, change initiatives, etc. for team
Participation in educational development and professional organization for self/encouragement of staff participation
Oversight of staff educational programs
Encouragement of evidence based research/practice
Shared governance/Evidence Based Leadership communication
Workgroup facilitation/collaboration to meet unit goals
Performance appraisals of direct reports
Staff/leadership team human resource management
Staff relations
Develop strategy/vision for unit initiatives; and perform other duties and special projects as required.
Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjust effectively to work within new work structures, processes, requirements or cultures.
Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others in a way that promotes openness and trust and gives them confidence in one's intentions.
Meet patient and patient family needs; take responsibility for a patient's safety, satisfaction, and clinical outcomes; use appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence.
Vividly communicate a compelling view of the future state in a way that helps others understand and feel how business outcomes will be different when the vision and values become a reality.
Demonstrate a poised, credible, and confident demeanor that reassures others and commands respect: convey and image that is consistent with the organization's vision and values.
Clearly and succinctly convey information and ideas to individuals and groups; communicate in a focused and compelling way that captures and holds others' attention.






Qualifications:




Bachelors of Science in Nursing degree from an accredited school of nursing with three (3) years or more
years experience in all aspects of critical care nursing.
Current RN license within the state of practice.
Successful completion of critical care course.
Current AHA BLS Certification.
Current AHA ACLS Certification.
AHA PALS within 6 months of hire.
TNCC within one year of hire.
Ability to communicate effectively in English, both verbally and in writing.
Additional language preferred.
Basic computer knowledge.






Medical Center - Sunnyvale is an acute care hospital serving the communities in and around Sunnyvale, Texas. We strive to make the lives of our patients and their families better at every interaction. Our Team Members live out this passion in their daily roles as we support their career and personal goals.


We are located just minutes east of Dallas and south of Garland / Rowlett on Hwy 80 at Collins Road in Sunnyvale. Many team members live in Forney, Mesquite, Garland, Balch Springs, and Rockwall areas with a short commute.


Our work environment includes:


Modern Office Setting
On-Site Cafe and Coffee Bar (Payroll Deduction available)
Collaborative Teams
Team Member engagement opportunities
Competitive pay
Benefits provided based on your work assignment (Full-time, Part-time, or PRN)




Consider a career move to Sunnyvale and join our exceptional team committed to something better.
Skills and Certifications [note: bold skills and certifications are required]
Registered Nurse (TX)
3-5 years of Director-level experience
3-5 years of acute care emergency services experience

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