Medical Office Clerk

Position Overview

We are hiring Military Records Clerks to provide clerical office support for the Air Force Accession Center. This role includes remote and in-office tasks supporting medical operations across 65 MEPS locations. Responsibilities include managing patient records, coordinating documentation for healthcare providers, ensuring timely arrival of medical files, and facilitating internal referrals. 

Responsibilities

• Communicate general instructions to applicants and refer them to appropriate Military Entrance Processing Station (MEPS) sections as needed
• Retrieve, update, and file medical records to ensure completeness and accuracy
• Organize and research patient records, extract required information, and verify data for consistency with established guidelines
• Ensure timely arrival and availability of medical records before scheduled appointments
• Initiate and locate medical records when requested by staff or healthcare providers
• Obtain supporting documentation, such as lab results or medical records not yet filed, to assist medical processing
• Perform general clerical and administrative tasks to support medical operations and ensure smooth workflow

Requirements

Required Qualifications:

• High School Diploma or GED required; associate’s degree in administration or healthcare preferred
• 1–2 years of administrative or clerical experience , preferably in a healthcare or military setting.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer operations.
• Ability to handle confidential information with discretion and comply with privacy regulations (e.g., HIPAA).
• Experience handling medical records or using electronic health systems (preferred).
• Familiarity with military structure or terminology (preferred but not required).
• Must be eligible for security clearance or background check.
  
  
  
  
• Experience with the following systems preferred:
• Armed Forces Health Longitudinal Technology Application (AHLTA)
• Composite Health Care Systems (CHCS) and/or MHS GENESIS
• Defense Enrollment Eligibility Reporting System (DEERS)
• Air Force Recruiting Information Support System (AFRISS)
• Schedule & Compensation
• Standard hours: Mon–Fri, 0730–1630 (7:30–4:30)
• Federal holidays off
• Flexible/telework options apply
• Must attend initial orientation in-person at JBSA-Randolph regardless of hybrid/remote status

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)